Audio-related and other issues
Your computer (Windows PC/Mac) does not recognize this product
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Have you installed the driver?
You must install the Yamaha Steinberg USB Driver if you wish to connect this product to a computer
(Windows PC/Mac).
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Refer to the following website for how to install the Yamaha Steinberg USB Driver.
https://www.yamaha.com/2/ag08/
No sound is heard
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Are you using the appropriate settings for the [STREAMING ON/OFF] switch?
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Are any external devices (such as a mic) or powered monitor speakers connected correctly?
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Are the connecting cables shorted out or otherwise disconnected?
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Have you turned on the power of any connected electronic instruments or powered monitor
speakers?
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Are the [GAIN] knob, the faders, the [MONITOR] knob and the [MONITOR PHONES] [H] knob
adjusted appropriately?
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Is the [LINE/USB] selector switch set correctly?
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Is the [GAIN HIGH/LOW] selector switch set correctly?
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Set the switch to [HIGH]. If the volume from the sound source is too low, you may not be able to hear
the sound when this switch is set to [LOW].
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Is the [MIX MINUS] switch turned on?
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If you are using Internet livestreaming software, have you adjusted the volume in the software?
Sound is distorted or noisy
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Is the channel [SIG/PEAK] LED lit up red?
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Try lowering the [GAIN] knob and turning the [PAD] switch on.
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Are the [OVER] indicators (red) on the STREAMING OUT LED level meters lit up?
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Adjust the fader for each channel. [OVER] does not go dark on the STREAMING OUT LED level meters,
even though the volume is turned down on the [MONITOR] and [MONITOR PHONES] [H] knobs.
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Are the levels set too high on the devices connected to this product?
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Lower the volume of the connected devices.
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Is the [LINE/USB] selector switch set correctly?
Is the [GAIN HIGH/LOW] selector switch set correctly?
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Set the switch to [LOW]. If the volume from the sound source is too high, the sound may distort when
the switch is set to [HIGH].
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Troubleshooting > Audio-related and other issues
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