Yealink SIP-T46 User Manual

This guide provides information you need to begin using
your phone quickly.
Phone Views
There are three main views available:
• Menu View: For the Menu view, press the Menu
softkey.
• Calls View: The Calls view shows on the screen
when your phone has a call.
• Lines View (default): You can see the Lines view on
the idle screen. The idle screen displays the current
account, the time and date, and four softkeys.
Menu View
The Menu view lets you access the Status, Features,
Message, History, Directory screens, and the phone’s
Basic and Advanced settings. You can use the right, left,
up, and down arrow keys to highlight the menus, then
press the Enter softkey to access phone functions.
Lines View
The Lines view displays your phone line(s), monitored
lines (if BLF keys are available), the time and date, and
softkeys in the softkey area.
If your phone is idle, you can press the line key to access
the dialer.
Calls View
• If your phone has calls, the screen indicates the
number of calls you have, and their status as active
or held.
• If a phone line has a call (active or held), the icon
is shown next to the line.
• If a phone line has one or more held calls, the screen
shows the icon.
About Calls
Only one call can be active at a time.
You can use the handset, speakerphone, or headset for
calls. During a call, you can change modes by picking up
the handset, or by pressing or .
Placing Calls
There are three ways to place calls:
• Pick up the handset.
• With the handset on-hook, press .
• With the headset connected, press to activate
headset mode.
Enter the desired number, and then press the Send
softkey to dial out.
You can also dial from the Lines view: Press the phone
line key, enter the phone number, and press the Send
softkey.
Answering Calls
Using the handset:
Pick up the handset.
Using the speakerphone:
Press .
Using the headset:
Press .
Yealink SIP-T46 Enterprise IP Phone |
Quick User Guide
1
Quick User Guide—Yealink SIP-T46S
www.vantact.com - 2021 v1.0.0-eng
Quick User Guide

Yealink SIP-T46 Specifications

General

Bluetooth	Yes, via USB dongle
Wi-Fi	Yes, via USB dongle
Local Phonebook	Up to 1000 entries
Wall Mountable	Yes
Display	4.3" 480 x 272-pixel color display with backlight
Audio Codecs	G.722, G.711(A/μ), G.726, iLBC
Network Interface	Dual-port Gigabit Ethernet
Power Supply	IEEE 802.3af PoE
USB Ports	USB 2.0
Headset Port	3.5mm headset port
Line Keys	line keys with LED
SIP Accounts	Up to 16

Summary

Phone Views

Menu View

Access Status, Features, Message, History, Directory, and settings via arrow keys and Enter softkey.

Calls View

Displays call status, active/held call indicators, and call icons on the screen.

Lines View

Shows phone line status, monitored lines, time, date, and softkeys on the idle screen.

About Calls

Placing Calls

Answering Calls

Ending Calls

Using the handset

End calls using the End Call softkey or by hanging up the handset.

Using the speakerphone

End calls via End Call softkey or the speakerphone button.

Using the headset

End calls by pressing the End Call softkey.

Holding Calls

Placing a call on hold

Initiate call hold using the Hold softkey during an active call.

Resuming a call

Resume a held call using the Resume softkey, selecting if multiple calls are on hold.

Parking Calls

Parking a live call

Park a live call using the Park softkey and note the extension.

Picking up a parked call

Retrieve a parked call by dialing the assigned extension number.

Transferring Calls

Attended Transfer (Warm Transfer)

Transfer calls by placing them on hold, connecting to a second party, and completing the transfer.

Blind Transfer

Transfer calls directly without speaking to the recipient first.

Semi-Attended Transfer

Transfer calls after hearing the confirming ring from the recipient.

Transferring Live Calls to Voicemail

Redirect live calls to voicemail by using the xfrVM softkey and extension.

Forwarding Calls

Online Call Forwarding (Virtual Office)

Configure call forwarding rules via the Virtual Office desktop app for online storage.

Phone-Based Call Forwarding

Set up call forwarding directly on the phone for unconditional, busy, or no-answer scenarios.

Placing Intercom Calls

LCR - Last Call Return

Placing Conference Calls

Setting up a local conference

Initiate a conference call by adding a second party and merging calls.

Managing a local conference

Control conference calls by holding, splitting, muting, or removing participants.

Setting up a conference bridge

Create a conference bridge by following IVR prompts and noting the conference ID.

Joining an existing conference

Access a conference bridge by entering the conference ID via IVR.

Viewing Recent Calls

Managing call history entries

Scroll through call history, call entries, delete, or add contacts/blacklist.

Managing the Contact Directory

Accessing the directory

Navigate to the contact directory via the Dir softkey and select contact groups.

Adding a contact

Add new contacts by entering information and saving changes.

Editing and Deleting Contacts

Editing a contact

Modify existing contact details by accessing the Option menu and selecting Detail.

Deleting a contact

Remove contacts from the directory via the Option menu and confirming deletion.

Listening to Voicemail

Accessing voice messages

Listen to new voice messages indicated by an idle screen notification.

Muting the Microphone

Using Do Not Disturb (DND)

Adjusting Volume

Accessing Call Queues

Updating Ringtones

Recording Calls

Speed Dial Configuration

Configuring speed dial via line key

Set up speed dial by long-pressing a line key and selecting a contact.

Configuring speed dial via contact directory

Assign speed dial entries by adding contacts and specifying a favorite index.

Using Barge-Monitor-Whisper

Monitoring calls

Listen to an agent's call by dialing a specific code before lifting the handset.

Whispering to agents

Communicate privately with an agent during a monitored call.

Barging into calls

Join an active call with an agent to participate in the conversation.

Barge Direct

Directly join a call in a 3-way conference without prior monitoring.