Administrator’s Guide for SIP-T2 Series/T19(P) E2/T4 Series/T5 Series/CP860/CP920 IP Phones 
802 
Configuring the custom soft keys may affect the softkey layout in different states. For more 
information, refer to Softkey Layout on page 287. 
Procedure 
Soft keys can be configured using the configuration files. 
Central Provisioning 
(Configuration File) 
Configure a custom soft key. 
Parameters: 
softkey.X.enable 
softkey.X.label 
softkey.X.position 
softkey.X.action 
softkey.X.softkey_id 
softkey.X.use.idle 
softkey.X.use.incoming_call 
softkey.X.use.connecting 
softkey.X.use.transfer_connecting 
softkey.X.use.on_talk 
softkey.X.use.call_failed 
softkey.X.use.ring_back 
softkey.X.use.transfer_ring_back 
softkey.X.use.hold 
softkey.X.use.held 
softkey.X.use.conferenced 
softkey.X.use.dialtone 
softkey.X.use.dialing 
Details of Configuration Parameters: 
softkey.X.enable 
(X ranges from 1 to 10) 
Description: 
Enables or disables the custom soft key X. 
0-Disabled 
1-Enabled 
Note: It works only if the value of the parameter “features.enhanced_dss_keys.enable” is 
set to 1 (Enabled).