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Users can make calls via hands-free, line key, or handset, with options for direct dial or pool dial.
Incoming calls can be answered by lifting the handset, pressing the hands-free button, or an answer hot key.
Press the Mute button during conversation to mute/unmute the microphone.
Adjust call volume using the volume adjustment bars during a call.
Use the hold button or hot key to place calls on hold and retrieve them.
Access voicemail via message button/hot key and password, indicated by a message LED.
Initiate conference calls by pressing the Conf button/hot key during an active call.
Transfer a call to a third party without speaking to them first.
Transfer a call after a private conversation with the recipient.
Transfer a call by hanging up while the recipient's line is ringing.
Configure unconditional call forwarding to another number.
Set up call forwarding for when the line is busy.
Configure call forwarding when calls are not answered.
Check phone status like IP address, MAC, and firmware version.
Configure call features such as Forward, Call Waiting, and DSS Keys.
Adjust basic phone settings like language, time, date, and ring tone.
Access and check voicemail messages stored on the server.
View call history including all calls, dialled, received, missed, and forward calls.
Access and manage the phone's contact directory.
Manage and utilize applications installed on the phone.
Understand the meaning of LED status indicators for line keys.
Interpret the status of the power indication LED.
Understand LED status for BLF on 3 line keys.
Activate call diversion by dialing a specific code and destination number.
Deactivate call diversion by dialing a specific code.
Activate call diversion for when the line is busy.
Deactivate call diversion for busy lines.
Activate call diversion for unanswered calls.
Deactivate call diversion for no-answer calls.
Pick up an incoming call on another extension.
Activate Do Not Disturb (DND) mode.
Deactivate Do Not Disturb (DND) mode.
Deactivate the automatic call back feature.
Activate forwarding of all calls to voicemail.
Deactivate forwarding of all calls to voicemail.
Activate forwarding of busy calls to voicemail.
Deactivate forwarding of busy calls to voicemail.
Activate forwarding of unanswered calls to voicemail.
Deactivate forwarding of unanswered calls to voicemail.
Activate forwarding of calls when the phone is unreachable.
Deactivate forwarding of unreachable calls.
Block caller ID for a specific outgoing call.
Display caller ID for a specific outgoing call.
Return the last incoming call using a star code.
Activate persistent call waiting feature.
Deactivate persistent call waiting feature.
Cancel the current call waiting notification.
Reset the message waiting indicator on the phone.
Initiate a trace on a call.
Pick up a call from another extension.
Pick up a call from another extension with intrusion.
Transfer a call directly to a voicemail box.
Important notes on WAN failures, emergency calls, and directory services.