16
EN
No. Problem Possible Cause Solution
1
Robot does not start Self-emptying after
returning to the Self-empty Station�
The Dust Container Lid is not closed� Close the Dust Container Lid�
The Dust Bag is not installed to the Self-empty Station� Install the Dust Bag and close the Dust Container Lid�
Manually move Robot to the Self-empty Station will not
trigger Self-emptying�
In order to make sure Robot starts Self-emptying
successfully, avoid picking up and moving the Self-
empty Station during the cleaning�
Robot returns to the Self-emptying Station running Video
Manager in the App�
This is normal�
Do Not Disturb mode is enabled in yeedi App�
This is normal� Disable Do Not Disturb mode in the
App, or start Self-emptying manually�
The Dust Bag is full� Replace the Dust Bag and close the Dust Container Lid�
If the possible causes are excluded, it might be a
component malfunction�
Please contact customer service�
2 Robot fails to Self-empty the Dust Bin�
The Self-empty Dust Bin is not installed�
Please install the Self-empty Dust Bin with two Self-
empty Outlets on the bottom�
The Dust Bag is full� Replace the Dust Bag and close the Dust Container Lid�
The Self-empty Outlets on the Self-empty Dust Bin is
stuck by debris�
Uninstall the Self-empty Dust Bin and clean the debris
on the Self-empty Outlets�
Dust Evacuation Tube is blocked� Clean the Dust Evacuation Tube�
3 There is debris in the Dust Container�
Fine particles are absorbed inside the Dust Container
through the Dust Bag�
Clean the Dust Container Lid and inner wall�
The Dust Bag is damaged� Check the Dust Bag and replace it�
4 Robot leaks dust or debris while cleaning� The Self-empty Outlets are stuck by debris� Uninstall the Self-empty Dust Bin and clear the debris�
5 The Base is dirty� Main Brush has debris on it and requires cleaning� Clean the Main Brush�
5. Troubleshooting
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