<Appendix 2 Software Download>
App.2-4
IM 12A01A02-71E 3rd Edition : Mar. 23, 2018-00
n Troubleshooting
For information on the download tool’s error messages, see also the software’s User’s Manual.
Table 2 Problems after Software Update
Symptom Cause Remedy
An error occurs before starting a
download, disabling the download.
Theselecteddownloadleisnot
fortheselectedelddevice.
Check SOFTDWN_ERROR in
the resource block and obtain the
correctle.
An error occurs after starting a
download, disabling the download.
You attempted to update the device
revisionbydownloadingale
whichisnotanoriginalle.
Check SOFTDWN_ERROR in
the resource block and obtain the
originalle.
Theselectedelddevicedoesnot
support software downloading.
Check whether the option code /EE
isincludedinthemodelandsux
codes of the device.
Thevoltageontheeldbus
segmentfallsbelowthespecied
limit (9 volts).
Checkthecapacityoftheeldbus
power supply used and the voltage
at the terminal.
There was an error in a checksum
or the number of transmission
bytes.
Check SOFTDWN_ERROR in
the resource block and obtain the
correctle.
The download tool does not allow
download with same software
revision.
Check the setting of the download
tool.
The download takes far longer than
expected or fails frequently.
Theeldbussegmentisnoisy. Check the noise level on the
eldbussegment.
An error occurs after activation. Transient error caused by the
internalresettingoftheelddevice.
Check whether communication
withtheelddevicehasrecovered
after a while.
The new software does not work
after the activation.
Theleofthecurrentrevisionwas
downloaded.
Obtainthecorrectle.
Failureofthememoryineld
device, etc.
Check SOFTDWN_ERROR in
the resource block, and re-try
downloading.
If fails, place a service call.
n Resource Block’s Parameters Relating to Software Download
Table 3 Additional Parameters of Resource Block
Relative
Index
Index Parameter Name
Default
(Factory Set)
Write
Mode
Description
53 1053 SOFTDWN_
PROTECT
0x01 Deneswhethertoacceptsoftware
downloads.
0x01: Unprotected
0x02: Protected
54 1054 SOFTDWN_
FORMATSOFTDWN_
FORMAT
0x01 Selects the software download
method.
0x01: Standard
55 1055 SOFTDWN_COUNT 0 — Indicates the number of times the
internal FlashROM was erased.
56 1056 SOFTDWN_ACT_
AREA
0 — Indicates the ROM number of the
currently working FlashROM.
0: FlashROM #0 working
1: FlashROM #1 working
57 1057 SOFTDWN_MOD_
REV
1, 0, 0, 0, 0, 0, 0, 0, 0 — Indicates the software module
revision.
58 1058 SOFTDWN_ERROR 0 — Indicates an error during a software
download. See Table 4.