P1075320-001 ZXP Series 3 Linux Printer Driver Installation Guide 31
7
Troubleshooting
• Printer does not print
Open the terminal and restart the service
• Ubuntu
#sudo service cups restart
• RHEL
#su
#service cups restart
• Check the permission of the Zebra ZXP Series 3 CUPS filter
Open the terminal and change the directory /usr/lib/cups/filter and enter the
following command:
# ls -l rastertozxp3
If the permission is correct, the following will be displayed:
-rwxr-xr-x
If the permission is not correct, enter the following command to reset the permis-
sion:
• Ubuntu
# sudo chmod 755 /usr/lib/cups/filter/rastertozxp3
• RHEL
#su
#chmod 755 /usr/lib/cups/filter/rastertozxp3
• Check the permission of the Zebra ZXP Series 3 Backend
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