Zebra ZXP 3 series - Card Output Hopper

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32 ZXP Series 3 Linux Printer Driver Installation Guide P1075320-001

7: Troubleshooting

Open the terminal and change the directory /usr/lib/cups/backend and enter the

following command:

# ls -l zxp3socket

# ls- l zxp3usb

If the permission is correct, the following will be displayed:

-rwxr-xr-x

If the permission is not correct, enter the following command to reset the permis-

sion:

• Ubuntu

# sudo chmod 755 /usr/lib/cups/ﬁlter/zxp3usb

# sudo chmod 755 /usr/lib/cups/backend/zxp3socket

• RHEL

#su

#chmod 755 /usr/lib/cups/ﬁlter/zxp3usb

#chmod 755 /usr/lib/cups/ﬁlter/zxp3socket

If the printer was manually added (USB or Ethernet), make sure the backend is

conﬁgured correctly in the CUPS Printer Properties.

• For USB printers, the backend should start with zxp3usb.

• For Ethernet printers, the backend should be start with zxp3socket.

The following pid and vid are supported by the current Zebra ZXP Series 3 Printer

Driver:

• PID: 0050, 00f6, and 005C

• VID: 0a5f

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