Zebra ZXP 7 series - Page 20

18
Card Jam MAG
7035
Print job will be
automatically retried after
options door is closed, or
click “cancel” on the OCP
to cancel to the print job.
Card
Cleared
Card Didn’t
Clear
Turn printer off, open options door,
remove the input hopper, remove
plastic MAG encoder cover (See
Pic 1.1), unscrew and lift MAG
encoder out of printer.
Inspect card path for any
obstructions and clear them.
Return everything into printer in
reverse order and close the
options cover. Turn printer on.
Print job will automatically
resume after successful
initialization.
Card Removed
From Card Path
Done
Card Jam MAG
Still Occurs
Done
Card
Prints
Card Jam MAG
Error Again
Clear print queue, power
cycle printer, and print
card again.
Hear Motor
Moving Platen
Done
Card Prints w/
Correct Card
Send to Service
Center
Pg. 20
Card Still Jams
Under MAG
Done
Card Prints
Open Card feeder and
remove cards.
Thumb through or fan
cards to better separate
cards to prevent multiple
feeds from cards sticking
Multiple Cards
Under MAG Head
Check and make sure
cards being used meets
Zebra Spec range
(10 mi l- 50 mil)
Is there a card jammed
under the MAG head?
Yes
Card Still Jams
Under MAG
No
Open the options door and
check for a card jammed under
the MAG encoder (See Pic 1.0).
If card present, close options
door. Printer will attempt to
clear additional card in system.
Cheat options door open (See
Pic 1.2). Remove plastic cover
over magnetic head. When
attempting to print, listen for
platen motor moving when card
passes under magnetic head.
Pg. 18 Card Jam MAG
Pg.19 Options Card Jam
Pg.20 Service Center Card Jam MAG
Pg.21 Service Center Options Card Jam
Pg. 22 Reference Page Part 1
Pg. 23 Reference Page Part 2
Card Prints