21
Pg. 18 Card Jam MAG
Pg.19 Options Card Jam
Pg.20 Service Center Card Jam MAG
Pg.21 Service Center Options Card Jam
Pg. 22 Reference Page Part 1
Pg. 23 Reference Page Part 2
7024
Options Card Jam
Service Center
Open options door. Is the
flipper deck misaligned
with card path?
Recalibrate Flipper Deck
Using Flipper Calibration
Tool through the
Toolbox. Attempt to
encode card again.
Yes
Remove SC encoder and
check SC Connection
pins on SC fixture and
connection on printer.
No
Check To Make Sure
The Flipper Position
Sensor Is Functioning In
the ZXP ToolBox. If Not,
Replace With Kit Flipper
Position Sensor ZXP7
P1037750-034
Flipper Won’t
Calibrate
Done
Card Encodes
Card Still Jams
Under Options Module
Flipper Still
Wont Calibrate
Contact Zebra/
Elevate to Tech
Support Level 3
Is SC Encoder Bad/
Faulty? Restart the
printer and see if the
OCP registers a SC
module error.
No
Replace SC encoder with
Kit Mifare Contact Smart
Card Module ZXP7
P1037750-087
Yes
No
SC Board may have
malfunctioned. Replace
SC Board with Kit PCBA
Smart Card ZXP7
P1037750-015
Card Still Jams/
SC Error on OCP
Replace SC encoder with Kit Mifare
Contact Smart Card Module ZXP7
P1037750-087 if connection pins on
SC Module broken. Replace SC board
with kit PCBA Smart Card ZXP7
P1037750-015 if SC module
connection on printer is broken.
Yes
Card Still Jams Under Options Module
Done
Card
Prints
Contact Zebra/
Elevate to Tech
Support Level 3
Done
Card
Prints
Card Still Jams/
SC Error on OCP
Done
Card
Prints
Is the Mag Belt
tensioning loose? “Pinch”
the belt to check it’s
tautness.
(See Pic 2.3)
No
To tighten the belt
and the motor to the
fixture, turn the
screws till the belt is
no longer loose.
(See Pic 2.4)
Yes Done
Card
Encodes
Card Still Jams
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