Zebra ZXP 7 series - Page 22

20
Pg. 18 Card Jam MAG
Pg.19 Options Card Jam
Pg.20 Service Center Card Jam MAG
Pg.21 Service Center Options Card Jam
Pg. 22 Reference Page Part 1
Pg. 23 Reference Page Part 2
7035
Card Jam MAG
Service Center
Use Kit Pressure Roller
Assembly MAG ZXP7
P1037750-048
MAG Printer
Use Kit Pressure Roller
Assembly Non-MAG
ZXP7 P1037750-086
Non MAG Printer
Remove MAG encoder
and check Pressure
roller assembly for
contamination or breaks/
wear?
Is the MAG Head Bad/
Faulty? Restart the
printer and see if the
OCP registers a MAG
head error.
No
Replace MAG Head with
Kit MAG Head
Replacement ZXP7
P1037750-017
Yes
No
MAG Board may have
malfunctioned. Replace
MAG Board with Kit
PCBA MAG Control
ZXP7 P1037750-016
Card Still Jams/
MAG Error on OCP
Replace Pressure
Roller Assembly for
either MAG or Non-
MAG printers
Yes
Done
Card
Prints
Contact Zebra/
Elevate to Tech
Support Level 3
Done
Card
Prints
Card Still Jams/
MAG Error on OCP
Done
Card
Prints
Done
Card
Prints
Is the MAG Head Sensor
misaligned? Remove MAG
Encoder and Check Alignment.
Is the Sensor not flush against
the Encoder housing?
No
Adjust Sensor or replace
MAG Head with Kit MAG
Head Replacement ZXP7
P1037750-017 if needed.
Yes Done
Card
Prints
Card Still Jams
Card Still Jams