What to do if my Zeiss Humphrey matrix Medical Equipment printer will not print?
- RReginald ReidAug 7, 2025
If your Zeiss Medical Equipment printer is not printing, consult the Printer information for troubleshooting assistance. You can also try shutting down the Humphrey Matrix, then power it off and on to reboot it before attempting to print again. Verify the USB Printer Connectivity status in the Help (F6) Diagnostics Screen; it should show 'Connected and Idle' or 'Connected and Printing'. If the problem persists, consider replacing the printer USB cable or the printer itself.