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Zenitel Vingtor Stentofon AlphaCom - User Manual

Zenitel Vingtor Stentofon AlphaCom
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AlphaCom User Guide
IP & Analog Master Stations
A100K10602
MANUAL

Table of Contents

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Summary

Introduction

Station Models

IP Desktop Master Station

Overview of the IP Desktop Master Station, including its components and controls.

CRM-V and IP OR Master Stations

Overview of the CRM-V and IP OR Master Stations, detailing their features and layout.

Analog Desktop Master Station Models

Details the Analog Desktop Master Station, its features, and controls.

Dual Display IP;Analog Station Model

Information on the Dual Display IP/Analog Station, including its interface and functions.

Turbine IP Station Features

Overview of the Turbine IP Station models TFIE-1 and TFIX-1, their features and controls.

Making Intercom Calls

Handsfree Call Operations

Guide on initiating and terminating handsfree intercom calls using the station.

Handset Call Procedures

Instructions for making calls using the handset of the intercom station.

Setting Private Mode

How to set the station to private mode for call privacy and its implications.

Handling Noisy Environments

Techniques for clear communication in noisy environments using the intercom.

Adjusting Volume Levels

Steps to adjust the audio volume on different station models for optimal listening.

Microphone Muting

How to mute and unmute the microphone during a conversation.

When Recipient is Unavailable

Options when the intended recipient is unavailable at their station.

Waiting for Busy Lines

Procedure for waiting when a called station is busy.

Re-Dialing

How to re-dial the last dialed number or program it to a DAK.

Searching for Persons

Group and All Call Paging

How to initiate a voice page to a group of stations or all stations.

Recall Recording Feature

Using the recall function to record and broadcast a message before connecting.

Answering Voice Paging

How to answer a voice paging call initiated by another station.

Search List Call Transfer

Utilizing a pre-programmed search list for call transfers.

Call Priority Features

Priority Feature Explanations

Explanation of priority features like Private/Message Override, Busy Notify, and Busy Override.

Station Priority Level Settings

How station priority levels affect outgoing call behavior.

Absence Messages

Leaving Absence Messages

How to leave a prerecorded absence message on your own station.

Remote Absence Message Recording

Procedure to leave an absence message on your station from a different location.

Deleting Absence Messages

Steps to delete existing absence messages from the station.

Voice and Text Messages

Leaving Call-Back Messages

How to leave a call-back message for another station.

Answering Call-Back Messages

How to receive and respond to call-back messages.

Remote Voice;Text Message Sending

Sending voice or text messages to a remote station.

Message Playback and Deletion

Instructions for playing back and deleting messages left on the station.

Remote Message Management

Accessing and managing messages remotely.

Voice Help System

Information on the built-in voice help system for guidance.

Call Transfer Features

Inquiry Call Procedure

How to make an inquiry call to a third party while on another call.

Call Transfer Procedure

Process of transferring an ongoing call to another station.

Station Call Forwarding

Setting up call forwarding for incoming calls to another station or phone.

Remote Follow Me Forwarding

How to activate and cancel the 'Follow Me' call forwarding feature remotely.

Reminder and Wake-Up Calls

Re-Dialing Feature

Call Request

Radio and Music Programs

Selecting Programs

How to select and play audio programs on the station.

Controlling Program Playback

Steps to turn off or toggle an audio program.

Navigating Program Lists

Navigating through the list of available radio or music programs.

Managing Programs for Other Stations

How to set up or turn off audio programs for other stations or groups.

Conferencing

Simplex Conferencing

Guide to setting up and participating in simplex conference calls.

Duplex Conferencing

Instructions for establishing and participating in duplex handsfree conferences.

Adding Stations to Conferences

How to add other stations to an ongoing duplex conference call.

Door Opening

Telephone Calls

Internal Telephone Calls

Procedure for making internal calls using the telephone gateway.

External Telephone Calls

Guide to making external calls via the telephone gateway.

Telephone to Intercom Calls

How telephone users can call specific intercom stations.

Receiving Telephone Calls

How to answer and end incoming telephone calls on the intercom.

Paging

Paging with Answer Option

How to page someone and wait for their response.

Paging without Answer Option

Sending a page without waiting for an immediate answer, for text or voice messages.

Direct Pager Paging

Directly paging a pager without first calling a station.

Answering Paging

How to answer a page based on the paging type and exchange setup.

Display Information

Information Display Details

Details on the information displayed on IP and Analog station screens.

Idle Station Display

What is displayed on the station when it is in idle mode.

Menu Selection Navigation

How to navigate and select options from the station's menu.

Conventional Name Search

Performing a name search to find and call contacts.

Subscriber Directory Name Search

Searching for names within the subscriber directory on IP and Dual Display stations.

Station Identity Check

How to check the identity and technical details of a station.

DAK Programming

Programming DAK Numbers and Functions

Guide on assigning numbers or functions to DAKs for quick access.

Deleting DAK Entries

Steps to remove programmed numbers or functions from DAKs.

DAK Display Information

Understanding the text displayed for DAK functions on Dual Display stations.

Editing DAK Text Labels

How to edit the text labels associated with DAKs on Dual Display stations.

CRM-V Station LED Indicators

CRM-V LED Indicator Examples

Examples illustrating how LED indicators on CRM-V stations convey status.

Turbine TFIE & TFIX LED Indicators

User Quick Reference Guide

Zenitel Vingtor Stentofon AlphaCom Specifications

General IconGeneral
TypeIntercom System
DimensionsVaries by Model
WeightVaries by Model
Communication ProtocolSIP
Audio QualityHD Voice
Audio CodecsG.711, G.722, G.729
Power SupplyPoE or external power supply
IntegrationAPI Available for Integration with Other Systems (e.g., Access Control, Video Management)
NetworkingEthernet
Operating Temperature+55°C
CommunicationFull Duplex
Audio ChannelsMultiple
Supported ProtocolsSIP
InterfacesEthernet
System TypeIP Intercom System
ScalabilityHighly Scalable, Supports Large Number of Stations

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