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Long distance debugging steps:
z Gradually increase the distance between the two Powerline devices. Some
nearby outlets may be harder for the devices to communicate than the farer
outlets. It all depends on electrical wiring topologies. Try with different outlets
on different wall or different rooms.
z Swap devices to isolate the problem to a particular Powerline unit.
z If there are problem areas, have a qualified electrician review the building’s
electrical plans, assessing the noise conditions for each phase of the power.
z Pay special attention to the electrical noise generated by the following devices:
– Air conditioning
– Florescent lights, particularly industrial grade lights
– Refrigerators
– Surge protectors and other line filters and conditioning
– Blowers
– Large electrical motors
Note
1) This Powerline device is not designed for business use. Consult a
professional electrician to evaluate your electricity's noise in your building and
to suggest remedies.
2) If you've moved a Powerline device, or disconnected the cables, your PLC
devices at other ends of powerline network may need up to 5 minutes to start
transmitting due to setting up their connecting information about the other
Powerline devices in the same AC wire loop.
3) Use all the same Powerline models for best connectivity. Also, software for
one model may not work for another model. In particular, remote and advanced
features may not work between Powerline device manufacturers.
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