What to do if ZKTeco Atlas-260 show 'Access Denied (Unknown Format)'?
If your ZKTeco IP Access Controller displays "Access Denied (Unknown Format)," it could mean that the D0 and D1 wiring are reversed. Another possibility is that the card type you swiped isn't recognized by the system. Check the card type and ensure it is compatible with the device.
Provides step-by-step instructions for mounting the Atlas panel inside a metal cabinet.
Presents a comprehensive diagram showing all possible connections for the Atlas Series panel.
Details how to connect the power supply, including 12V DC and PoE options.
Explains how to establish LAN and direct Ethernet connections for the access control panel.
Explains the primary and secondary controller architecture in Atlas Series systems.
Guides through the initial setup process, including connecting to DC power and Ethernet.
Details how to log in and use the setup wizard for initial controller configuration.
Explains how to reconnect the controller to the local network after setup.
Guides on configuring controller hardware, readers, inputs, and outputs via the Web Management Application.
Explains how to configure door settings, modes, and reader functions.
Details the steps to create access levels that define user permissions for doors.
Explains how to add new users, including their credentials like card, PIN, or biometrics.
Describes assigning created access levels to users and configuring door access for them.
Guides on setting up secondary controllers as 'Secondary' in the wizard.
Explains how to discover and add secondary controllers via the Web Management Application.
Details the manual process for adding secondary controllers to the system.
Provides step-by-step instructions for mounting the Atlas panel inside a metal cabinet.
Presents a comprehensive diagram showing all possible connections for the Atlas Series panel.
Details how to connect the power supply, including 12V DC and PoE options.
Explains how to establish LAN and direct Ethernet connections for the access control panel.
Explains the primary and secondary controller architecture in Atlas Series systems.
Guides through the initial setup process, including connecting to DC power and Ethernet.
Details how to log in and use the setup wizard for initial controller configuration.
Explains how to reconnect the controller to the local network after setup.
Guides on configuring controller hardware, readers, inputs, and outputs via the Web Management Application.
Explains how to configure door settings, modes, and reader functions.
Details the steps to create access levels that define user permissions for doors.
Explains how to add new users, including their credentials like card, PIN, or biometrics.
Describes assigning created access levels to users and configuring door access for them.
Guides on setting up secondary controllers as 'Secondary' in the wizard.
Explains how to discover and add secondary controllers via the Web Management Application.
Details the manual process for adding secondary controllers to the system.
General| Model | Atlas-260 |
|---|---|
| Number of Doors Controlled | 2 |
| Communication Interface | TCP/IP, RS485 |
| Auxiliary Input | 2 |
| Auxiliary Output | 2 |
| Door Sensor Input | 2 |
| Exit Button Input | 2 |
| Alarm Output | 2 |
| Transaction Capacity | 100, 000 |
| Operating System | Linux |
| Number of Readers Supported | 4 |
| Wiegand Signal | Input and Output |
| Power Supply | DC 12V/3A |
| Operating Humidity | 20%-80% |
| Weight | 0.5kg |
| Backup Battery | Not Included |
| Access Control Mode | Standalone, Networked |
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