13
Internet Related Problems
Symptoms Possible Problems / Solutions
I cannot access the Internet at all.
Please check your configuration settings.
Please wait 1~ 2 minutes for the device to initialize.
Check your network indicators.
The download or upload speed is
very slow.
The speed is dependent on signal strength. Check your
signal strength and network type.
I cannot visit the IDU configuration
web page.
Enter the correct IP address. You can view the
label on your device to get the default IP address.
Only use one network adapter in your PC.
Do not use any proxy server.
I cannot establish the Wi-Fi
connection between my device and
the client.
Make sure the Wi-Fi function is active.
Refresh network list and select the correct SSID.
Check the IP address to make sure your client can
obtain an IP address automatically in the Internet
protocol (TCP/IP) properties.
Type the correct network key (Wi-Fi password)
when you connect to the device.
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