What’s mobile broadband?
Mobile broadband means you can surf the internet when you’re out and about.
4G mobile broadband is the same but using our glorious 4G network.
Just plug in your 4G dongle and go.
30 day Happiness Guarantee
We offer a 30 day Happiness Guarantee. If you’re unhappy with our mobile
broadband, we’ll refund you, just return the dongle within 30 days from when you
bought it.
Contents
Getting started
Coverage ..............................................................1
Keep your number safe ....................................... 1
Putting in the sim ................................................. 2
What the light on your dongle means .............. 3
Windows
Setting up mobile broadband ............................ 4
Mac
Setting up mobile broadband ............................ 7
Using the Mobile Broadband Manager ........13
Ways to pay
Pay & Go................................................................15
Buying internet access................................... 15
Pay Monthly ........................................................ 16
Checking your bill .............................................. 16
Checking your data usage ............................ 17
Help
Using mobile broadband abroad ..................... 20
Ways to connect to the internet....................... 21
Mobile broadband ............................................. 21
Home wifi ........................................................... 21
Public wifi hotspots ............................................ 22
Messages ............................................................. 23
System settings ................................................... 23
Mobile broadband not working? .................. 24
Safety and use ................................................... 26
Warranty statement .........................................30
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