16
Troubleshooting
Problem Recommended Action
The client connected
to the device cannot
access the Internet.
y
Ensure that your nano-SIM card is available.
y
Change the location and nd a place with good signal.
y
Check the settings of the WAN connection mode.
y
Contact your service provider and conrm your APN settings.
The 5G Mobile
Hotspot conguration
page cannot be
visited.
y
Enter the correct address. Please view the label on your device
to get the default Device Manager Website IP address.
y
Use only one network adapter in your PC.
y
Do not use any proxy server.