138
Troubleshooting
Problem Recommended Action
The connection
between your
device and a
client through
Wi-Fi cannot be
established
y
Ensure that the Wi-Fi function is
enabled.
y
Refresh the network list and select
the correct SSID.
y
Check the IP address, and ensure
that your client can automatically
obtain an IP address.
y
Enter the correct network key
(Wi-Fi password) when you
connect the client to your device.
The client
connected to the
device cannot
access the Internet.
y
Ensure that your nano-SIM card is
available.
y
Change the location and nd a
place with good signal.
y
Check the settings of the WAN
connection mode.
y
Contact your service provider and
conrm your APN settings.
The management
web page cannot
be visited.
y
Enter the correct address. Please
view the label on your device to
get the default Device Manager
Website
IP address.
y
Use only one network adapter in
your PC.
y
Do not use any proxy server.