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Problem Solution
Shortened standby time
• If you are located in an area where signaling is
weak, temporarily switch off the phone.
• Use a new battery.
• Change your location to one where the network
is accessible, or temporarily turn off your phone.
You cannot switch your
phone on.
• Recharge the phone's battery.
SIM card error
• Take the SIM card to your service provider for
testing.
• Insert the SIM card properly.
• Use a soft, dry cloth to clean the SIM card con-
tacts.
Unable to connect to the
network.
• Contact your service provider.
• Check the service area with your service pro-
vider.
• Move to an open space, or if you are inside a
building, move closer to a window.
You cannot answer
incoming calls.
• Go to Settings > Calls > > Call barring, and
then select Cancel all call barring.
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