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ZyXEL Communications ES 3500 Series - Switch Auto-Reboot, Crash

ZyXEL Communications ES 3500 Series
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5 Switch Auto-Reboot, Crash
How to check switch is whether auto-reboot?
1. Login to the switch via Console/Telnet/SSH.
2. Enter CLI command “Show Logging”.
l Switch Crash
¡ system: System warm start
¡ system: System has reset without management command
l Reload Config
¡ system: System warm start
¡ system: System has reset due to a management command
l Boot Config
¡ system: System cold start
¡ system: System has reset due to a management command
l Reboot by un-plug power cable
¡ system: System cold start
¡ system: System has reset without management command
If user found switch Crash logs, please provide the following information to HQ CSO.
l Basic information (Page No.6)
l Switch Crash Frequency
l If possible, use console connect to switch and capture the crash log when
issue happen.
l What’s the device connect to the switch?
l Is there any server polling to the switch regularly?
l Before device crash occurs, have modified or changed on the switch?
l How many devices met this problem?

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