Is the client with issue using a static IP address?
If the client with issue is using a static IP address, go to step 4.
If the client with issue is using a dynamic IP address, go to step 9.
Initiate a ping request from client with issue to destination
with issue.
The destination with issue could be one of the following:
Device in the same LAN: ping the device’s IP address.
Device in a different LAN: ping the device’s IP address.
Internet: ping Goggle’s public DNS server “8.8.8.8”.
Figure 3
Afterwards, proceed to step 5.
Can the client with issue communicate with devices across
the Zyxel switch?
If ping from client with issue to destination with issue is successful, proceed to the
next agenda.
If ping from client with issue to destination with issue is not successful, go to step 6.