Why is the LAN LED off on my ZyXEL Communications Storage?
The LAN LED may be off because the Ethernet cable is not properly connected to the ZyXEL Communications Storage and another Ethernet device, or the other device is not turned on. Ensure the Ethernet cable is correctly connected and the other device is powered on. If the issue persists, try using a different Ethernet cable.
What to do if the NAS Starter Utility cannot discover my ZyXEL Communications Storage?
If the NAS Starter Utility cannot discover your ZyXEL Communications Storage, try the following: - Close and reopen the NAS Starter Utility. - Check your hardware connections to ensure they are correctly set up. - Ensure that only one instance of the NAS Starter Utility is running on your computer. - Wait for the System LED to stop blinking before clicking 'Discover'. - Confirm that the computer running the NAS Starter Utility has a network connection. - Ensure the computer is in the same subnet as the ZyXEL Communications Storage.
What to do if I cannot get to the login screen of ZyXEL Communications NAS540 Storage?
If you cannot reach the login screen for your ZyXEL Communications Storage, use FindMe or the NAS Starter Utility to discover your NAS. Also, make sure the ZyXEL Communications Storage is powered on.
What to do if I can see the login screen, but I cannot log in to the ZyXEL Communications Storage?
If you can see the login screen but cannot log in to your ZyXEL Communications Storage, ensure that you have entered the username and password correctly. If the issue persists, try turning the ZyXEL Communications Storage off and then on again.
Why did Google Drive stop syncing on my ZyXEL Communications NAS540 Storage?
If Google Drive has stopped syncing on your ZyXEL Communications Storage, ensure that the NAS is connected to the Internet. Also, check if you have exceeded your Google Drive account’s storage quota.
What to do if my ZyXEL Communications NAS540 Storage turns off or reboots by itself?
If your ZyXEL Communications Storage turns off or reboots unexpectedly, check the Power Management settings in the Control Panel under Maintenance > Power.
What to do if the NAS Starter Utility discovered my ZyXEL Communications NAS540 Storage but the status is always unreachable?
If the NAS Starter Utility discovers your ZyXEL Communications Storage but shows an unreachable status, you may need to add the NAS Starter Utility to your software firewall’s allow list. Alternatively, you can lower your software firewall or anti-virus scanner’s security level. You may also configure your software firewall or other security software to allow UDP port 50127 traffic from the NAS.
How to fix if the NAS PWR LED does not turn on for ZyXEL Communications NAS540?
If the PWR LED on your ZyXEL Communications Storage does not turn on, first ensure that the NAS is turned on. Verify that you are using the power adapter or cord included with the NAS, and that it is properly connected to both the NAS and a working power source. Finally, try turning the NAS off and then on again.
What happens if a power failure occurred while the ZyXEL Communications Storage was downloading files?
If a power failure occurs while your ZyXEL Communications Storage is downloading files, the NAS will re-download any corrupted files. If a file is intact but not completely downloaded, the NAS will resume the download task after it restarts.
What to do if a local user cannot access a share on ZyXEL Communications Storage?
If a local user cannot access a share on your ZyXEL Communications Storage, first ensure that the NAS is turned on and connected to the network. The local user should also verify that they have entered their login name and password correctly.
General| RAID levels | 0, 1, 5, 6, 10, JBOD |
|---|---|
| RAID support | Yes |
| Storage drive size | 2.5/3.5 \ |
| Storage drive capacity | 0 GB |
| Supported file systems | exFAT, ext2, ext3, ext4, FAT32, HFS+, NTFS |
| Storage drive interface | Serial ATA II |
| Storage drives installed | No |
| Installed storage drive type | HDD |
| Total installed storage capacity | 0 TB |
| Maximum supported storage capacity | 24 TB |
| Number of storage drives installed | 0 |
| Number of storage drives supported | 4 |
| Processor cores | 2 |
| Processor model | FS1024 |
| Processor family | Freescale |
| Processor frequency | 1.2 GHz |
| Internal memory | 1024 GB |
| Internal memory type | DDR3 |
| DHCP server | - |
| Ethernet LAN data rates | 10, 100, 1000 Mbit/s |
| Supported network protocols | CIFS/SMB, NFS, PPPoE, NTP |
| USB 2.0 ports quantity | USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them. |
| USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity | 3 |
| Chassis type | Desktop |
| Cooling type | Active |
| Fan diameter | 120 mm |
| Product color | Black |
| Number of fans | 1 fan(s) |
| Cable lock slot type | Kensington |
| Type | NAS |
| Device class | Home & Home Office |
| Compatible memory cards | SDXC |
| Maximum memory card size | 128 GB |
| Output current | 4.74 A |
| Output voltage | 19 V |
| AC input voltage | 100-240 V |
| AC input frequency | 50 - 60 Hz |
| Power consumption (max) | 36.5 W |
| Power consumption (typical) | 14.8 W |
| Cables included | LAN (RJ-45) |
| Storage temperature (T-T) | -30 - 70 °C |
| Operating temperature (T-T) | 0 - 40 °C |
| Storage relative humidity (H-H) | 10 - 95 % |
| Operating relative humidity (H-H) | 10 - 90 % |
| Certification | CE LVD, BSMI\\r CE, FCC class B, C-Tick, BSMI |
Weight and Dimensions| Depth | 225 mm |
|---|---|
| Width | 190 mm |
| Height | 160 mm |
| Weight | 2000 g |
| Package depth | 269 mm |
| Package width | 316 mm |
| Package height | 286 mm |
| Package weight | 3800 g |
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