To Next PageTo Next PageWhy is the LAN LED off on my ZyXEL Communications Storage?
The LAN LED may be off because the Ethernet cable is not properly connected to the ZyXEL Communications Storage and another Ethernet device, or the other device is not turned on. Ensure the Ethernet cable is correctly connected and the other device is powered on. If the issue persists, try using a different Ethernet cable.
What to do if the NAS Starter Utility cannot discover my ZyXEL Communications Storage?
If the NAS Starter Utility cannot discover your ZyXEL Communications Storage, try the following: - Close and reopen the NAS Starter Utility. - Check your hardware connections to ensure they are correctly set up. - Ensure that only one instance of the NAS Starter Utility is running on your computer. - Wait for the System LED to stop blinking before clicking 'Discover'. - Confirm that the computer running the NAS Starter Utility has a network connection. - Ensure the computer is in the same subnet as the ZyXEL Communications Storage.
What to do if I cannot get to the login screen of ZyXEL Communications NAS540 Storage?
If you cannot reach the login screen for your ZyXEL Communications Storage, use FindMe or the NAS Starter Utility to discover your NAS. Also, make sure the ZyXEL Communications Storage is powered on.
What to do if I can see the login screen, but I cannot log in to the ZyXEL Communications Storage?
If you can see the login screen but cannot log in to your ZyXEL Communications Storage, ensure that you have entered the username and password correctly. If the issue persists, try turning the ZyXEL Communications Storage off and then on again.
Why did Google Drive stop syncing on my ZyXEL Communications NAS540 Storage?
If Google Drive has stopped syncing on your ZyXEL Communications Storage, ensure that the NAS is connected to the Internet. Also, check if you have exceeded your Google Drive account’s storage quota.
What to do if my ZyXEL Communications NAS540 Storage turns off or reboots by itself?
If your ZyXEL Communications Storage turns off or reboots unexpectedly, check the Power Management settings in the Control Panel under Maintenance > Power.
What to do if the NAS Starter Utility discovered my ZyXEL Communications NAS540 Storage but the status is always unreachable?
If the NAS Starter Utility discovers your ZyXEL Communications Storage but shows an unreachable status, you may need to add the NAS Starter Utility to your software firewall’s allow list. Alternatively, you can lower your software firewall or anti-virus scanner’s security level. You may also configure your software firewall or other security software to allow UDP port 50127 traffic from the NAS.
How to fix if the NAS PWR LED does not turn on for ZyXEL Communications NAS540?
If the PWR LED on your ZyXEL Communications Storage does not turn on, first ensure that the NAS is turned on. Verify that you are using the power adapter or cord included with the NAS, and that it is properly connected to both the NAS and a working power source. Finally, try turning the NAS off and then on again.
What happens if a power failure occurred while the ZyXEL Communications Storage was downloading files?
If a power failure occurs while your ZyXEL Communications Storage is downloading files, the NAS will re-download any corrupted files. If a file is intact but not completely downloaded, the NAS will resume the download task after it restarts.
What to do if a local user cannot access a share on ZyXEL Communications Storage?
If a local user cannot access a share on your ZyXEL Communications Storage, first ensure that the NAS is turned on and connected to the network. The local user should also verify that they have entered their login name and password correctly.
General| RAID levels | 0, 1, 5, 6, 10, JBOD |
|---|---|
| RAID support | Yes |
| Storage drive size | 2.5/3.5 \ |
| Storage drive capacity | 0 GB |
| Supported file systems | exFAT, ext2, ext3, ext4, FAT32, HFS+, NTFS |
| Storage drive interface | Serial ATA II |
| Storage drives installed | No |
| Installed storage drive type | HDD |
| Total installed storage capacity | 0 TB |
| Maximum supported storage capacity | 24 TB |
| Number of storage drives installed | 0 |
| Number of storage drives supported | 4 |
| Processor cores | 2 |
| Processor model | FS1024 |
| Processor family | Freescale |
| Processor frequency | 1.2 GHz |
| Internal memory | 1024 GB |
| Internal memory type | DDR3 |
| DHCP server | - |
| Ethernet LAN data rates | 10, 100, 1000 Mbit/s |
| Supported network protocols | CIFS/SMB, NFS, PPPoE, NTP |
| USB 2.0 ports quantity | USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them. |
| USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity | 3 |
| Chassis type | Desktop |
| Cooling type | Active |
| Fan diameter | 120 mm |
| Product color | Black |
| Number of fans | 1 fan(s) |
| Cable lock slot type | Kensington |
| Type | NAS |
| Device class | Home & Home Office |
| Compatible memory cards | SDXC |
| Maximum memory card size | 128 GB |
| Output current | 4.74 A |
| Output voltage | 19 V |
| AC input voltage | 100-240 V |
| AC input frequency | 50 - 60 Hz |
| Power consumption (max) | 36.5 W |
| Power consumption (typical) | 14.8 W |
| Cables included | LAN (RJ-45) |
| Storage temperature (T-T) | -30 - 70 °C |
| Operating temperature (T-T) | 0 - 40 °C |
| Storage relative humidity (H-H) | 10 - 95 % |
| Operating relative humidity (H-H) | 10 - 90 % |
| Certification | CE LVD, BSMI\\r CE, FCC class B, C-Tick, BSMI |
Weight and Dimensions| Depth | 225 mm |
|---|---|
| Width | 190 mm |
| Height | 160 mm |
| Weight | 2000 g |
| Package depth | 269 mm |
| Package width | 316 mm |
| Package height | 286 mm |
| Package weight | 3800 g |
Provides a general overview of the NAS and its key features, covering models and capabilities.
Describes the status and function of the NAS's Power and System LEDs.
Explains the internal hard disk bays and the types of SATA hard disks supported for installation.
Details the usage of the front panel SD card slot and its compatibility with the COPY/SYNC button.
Describes the function of the front panel power button for turning the NAS on or off.
Explains how to use the front panel COPY/SYNC button for file copying and synchronization.
Details the function of the rear panel RESET button for restoring default NAS settings.
Introduces methods to find and access the NAS and its files using FindMe or NAS Starter Utility.
Provides step-by-step instructions for discovering the NAS using the FindMe service.
Describes the NAS Starter Utility for finding and managing NAS devices on the network.
Explains how to use the NAS Seeker screen to view NAS devices in the network.
Details the main screen of the NAS Starter Utility after selecting a NAS.
Guides users on how to access the NAS's file directory via Windows Explorer.
Explains how to add the NAS as a network drive in Windows Explorer.
Details how to change NAS system settings like server name, time zone, and IP.
Introduces the NAS web configurator as an HTML-based management interface.
Provides instructions on how to access the NAS web configurator via a web browser.
Describes the Desktop screen that appears after logging in, including its icons and functions.
Explains the icons in the Status Zone that display various NAS features and statuses.
Details how to navigate between multiple desktop pages using the page indicator dots.
Explains how to organize desktop icons by dragging and dropping them into groups.
Describes how to move icons to different desktop pages by right-clicking them.
Introduces video tutorials on NAS usage, covering volume creation, Time Machine, and file access.
Guides on creating a NAS volume and copying files from a computer using Windows Explorer.
Explains how to set up Time Machine on macOS to use the NAS as a backup volume.
Details how to use Windows File History to automatically back up files to the NAS.
Describes how to restore backups using Windows File History.
Explains how to remotely edit and manage files on the NAS using WebDAV.
Introduces the Storage Manager for configuring disk groups, volumes, and iSCSI functions.
Displays status, storage configuration, and volume usage for internal and external volumes.
Covers managing volumes built on internal hard disks.
Enables creation, mapping, and deletion of LUN volumes and displays their information.
Covers management of external volumes and disks, including formatting.
Provides background information on JBOD and RAID levels used on the NAS.
Introduces the Control Panel screens for configuring administrator settings.
Displays user privileges, network, system, media services, and maintenance settings.
Introduces the Control Panel > Privilege and Sharing screens.
Outlines managing user accounts, groups, and shared folders.
Covers creating and managing administrator and user accounts.
Explains creating and managing groups for assigning access rights to shares.
Details creating and managing shared folders, including access permissions.
Introduces the Network screens for configuring network settings.
Covers TCP/IP, UPnP Port Mapping, Terminal, and DyDNS configurations.
Explains IP Address, DNS Server Address, and PPPoE concepts.
Details configuring IP address, subnet mask, default gateway, PPPoE, and DNS.
Covers UPnP settings for allowing WAN access to NAS services.
Explains how to enable or disable Telnet and SSH access to the NAS.
Details how to enable and configure Dynamic DNS for remote access.
Provides an overview of the features included in the system screens.
Covers Server Name, Date/Time, FW Upgrade, and SSL certificate configurations.
Explains Windows/CIFS and Time Lag concepts relevant to system settings.
Details how to specify the NAS's server and workgroup names.
Covers selecting a time zone and time server for NAS logs and alerts.
Guides on upgrading the NAS firmware using the latest files from Zyxel's website.
Explains how to create or modify the NAS's public key certificate.
Discusses features in the Service screens related to file sharing applications.
Covers Media Server, iTunes Server, FTP, WebDAV, Web Publishing, Print Server, and Syslog Server.
Explains FTP, FTPES protocols and their security implications.
Details sharing media files with media clients using the Media Server application.
Explains how to turn the iTunes server on or off for sharing music files.
Covers configuration for FTP and FTPES file transfers to and from the NAS.
Guides on using WebDAV for remote file editing and management.
Details turning web publishing on/off and selecting shares for web access.
Explains how to manage printers and print jobs connected to the NAS.
Covers configuring the NAS to accept syslog logs from clients.
Provides background information on media sharing and web publishing.
Introduces the Maintenance screens for managing system configurations.
Covers Power, Log, and Configuration Backup functions.
Details managing NAS power settings, including Power Management and schedules.
Explains how to view and configure NAS system logs and email alerts.
Covers backing up, restoring, and resetting NAS configuration settings.
Provides background on log classes, severity levels, and messages.
Introduces the Status Center for viewing system information and network status.
Displays detailed NAS status information, including CPU, Memory, and Firmware Version.
Shows the NAS connection status, current connections, and network details.
Explains how packages extend NAS functionality and lists available applications.
Covers downloading, installing, removing, and updating packages via the App Center.
Guides on using AuroraSyncBackup to back up videos from Zyxel Aurora cameras.
Details synchronizing local NAS folders with Dropbox accounts.
Explains synchronizing local NAS folders with Google Drive accounts.
Covers enabling and configuring Network File System (NFS) settings for file sharing.
Describes the tool for managing MySQL databases via the web.
Explains how to configure the NAS to accept log files from TFTP clients.
Covers configuring pyLoad for managing downloads, including one-click hosting sites.
Details backing up files to a Memopal online backup and storage account.
Guides on installing ownCloud for storing, synchronizing, and sharing files.
Introduces the Download Service features for downloading files from the Internet.
Explains Download Service protocols (HTTP, FTP, P2P) and RSS feeds.
Details managing NAS file downloads, including tasks and status.
Explains how to keep track of downloaded files via P2P download notifications.
Provides background on download service features and P2P download security.
Introduces the Upload Manager features for auto uploading media files.
Covers uploading to Flickr/YouTube and FTP servers.
Explains FTP and FTPES protocols for file transfers.
Guides on uploading photos and videos to Flickr and YouTube accounts.
Covers configuring the FTP Uploadr for automated file uploads to FTP servers.
Introduces backup methods and the 3-2-1 backup rule.
Outlines creating backup jobs, restoring, copy/sync, and Time Machine support.
Details creating and customizing scheduled backup jobs for files.
Covers configuring copy/sync settings for USB/SD devices and the NAS.
Explains how to enable Time Machine support for Mac backups.
Introduces screens for sharing media files via File Browser, Photo, Music, and Video.
Guides on browsing, playing, uploading, and downloading files through the File Browser.
Covers viewing photos, Exif data, and Google Maps integration.
Details how to view and play music files in shares using the Music folder.
Explains how to view and play video files in shares using the Video folder.
Allows changing general Playzone screen settings for user accounts.
Provides access to management pages for installed non-built-in packages.
Guides on setting up a free hostname for remote NAS access and monitoring.
Explains using the Zyxel Drive app for streaming and managing files on the NAS.
Instructions for installing and opening the zCloud app.
Guides on selecting a player to stream video or photo content on a TV.
Details how to enable Instant Upload for backing up mobile device photos and videos.
Provides an overview of potential problems and their categories.
Troubleshooting issues related to power, hardware, connections, and LED indicators.
Addresses common issues with the NAS Starter Utility, like discovery problems.
Troubleshooting login issues, forgotten server names, and access problems.
Provides solutions for inability to access the NAS or its shares.
Addresses issues where local or domain users cannot access shares.
Troubleshoots issues related to external USB drives and the COPY LED.
Addresses issues with storage capacity not expanding after RAID migration or disk replacement.
Explains how to check the NAS firmware version.
Provides guidance on transferring files between computer and NAS.
Troubleshoots network access control and printer connectivity issues.
Addresses issues where NAS features require a valid internal volume or enabled applications.
Troubleshoots media server issues like file display and playback problems.
Addresses issues with missing download list items or inability to find download files.
Troubleshoots issues with accessing web-published shares from the Internet.
Addresses issues where files are not automatically uploaded to Flickr or YouTube.
Troubleshoots issues with installing packages from the App Center.
Addresses problems related to making backups or backups not running on schedule.
Troubleshoots issues with Google Drive syncing, storage quotas, and account removal.
Lists essential information to have ready when contacting customer support.
Provides contact details for Zyxel's global corporate headquarters and regional offices.
Details the file formats supported by the NAS media server for publishing.
Lists the audio file formats supported by the NAS for iTunes publishing.
States the copyright notice and rights reserved by Zyxel Communications Corporation.
Disclaims Zyxel's liability for product application or use and reserves the right to make changes.
Provides FCC EMC Statement for USA, ICES statement for Canada, and EU information.
Lists national codes associated with various countries.
Provides essential safety precautions for using the device.
Details ErP directives and power consumption requirements for EU products.
Provides information on proper disposal and recycling of the product and battery.
Explains the meaning of various symbols used in the product documentation.
Directs users to view product documentation and certifications online.
Outlines the product warranty terms and conditions.
Instructions for registering the product online for firmware upgrades and information.
Lists registered trademarks and other trademarks mentioned in the publication.
Provides information on free software licenses and source code availability.
