To Next PageTo Next PageWhy is the LAN LED off on my ZyXEL Communications NAS326 Storage?
The LAN LED may be off because the Ethernet cable is not properly connected to the ZyXEL Communications Storage and another Ethernet device, or the other device is not turned on. Ensure the Ethernet cable is correctly connected and the other device is powered on. If the issue persists, try using a different Ethernet cable.
What to do if the NAS Starter Utility cannot discover my ZyXEL Communications NAS326 Storage?
If the NAS Starter Utility cannot discover your ZyXEL Communications Storage, try the following: - Close and reopen the NAS Starter Utility. - Check your hardware connections to ensure they are correctly set up. - Ensure that only one instance of the NAS Starter Utility is running on your computer. - Wait for the System LED to stop blinking before clicking 'Discover'. - Confirm that the computer running the NAS Starter Utility has a network connection. - Ensure the computer is in the same subnet as the ZyXEL Communications Storage.
What to do if I cannot get to the login screen of ZyXEL Communications NAS326 Storage?
If you cannot reach the login screen for your ZyXEL Communications Storage, use FindMe or the NAS Starter Utility to discover your NAS. Also, make sure the ZyXEL Communications Storage is powered on.
What to do if I can see the login screen, but I cannot log in to the ZyXEL Communications NAS326?
If you can see the login screen but cannot log in to your ZyXEL Communications Storage, ensure that you have entered the username and password correctly. If the issue persists, try turning the ZyXEL Communications Storage off and then on again.
Why did Google Drive stop syncing on my ZyXEL Communications NAS326?
If Google Drive has stopped syncing on your ZyXEL Communications Storage, ensure that the NAS is connected to the Internet. Also, check if you have exceeded your Google Drive account’s storage quota.
What to do if my ZyXEL Communications NAS326 Storage turns off or reboots by itself?
If your ZyXEL Communications Storage turns off or reboots unexpectedly, check the Power Management settings in the Control Panel under Maintenance > Power.
What to do if the NAS Starter Utility discovered my ZyXEL Communications Storage but the status is always unreachable?
If the NAS Starter Utility discovers your ZyXEL Communications Storage but shows an unreachable status, you may need to add the NAS Starter Utility to your software firewall’s allow list. Alternatively, you can lower your software firewall or anti-virus scanner’s security level. You may also configure your software firewall or other security software to allow UDP port 50127 traffic from the NAS.
How to fix if the NAS PWR LED does not turn on for ZyXEL Communications NAS326 Storage?
If the PWR LED on your ZyXEL Communications Storage does not turn on, first ensure that the NAS is turned on. Verify that you are using the power adapter or cord included with the NAS, and that it is properly connected to both the NAS and a working power source. Finally, try turning the NAS off and then on again.
What happens if a power failure occurred while the ZyXEL Communications NAS326 Storage was downloading files?
If a power failure occurs while your ZyXEL Communications Storage is downloading files, the NAS will re-download any corrupted files. If a file is intact but not completely downloaded, the NAS will resume the download task after it restarts.
What to do if a local user cannot access a share on ZyXEL Communications Storage?
If a local user cannot access a share on your ZyXEL Communications Storage, first ensure that the NAS is turned on and connected to the network. The local user should also verify that they have entered their login name and password correctly.
General| RAID levels | 0, 1, JBOD |
|---|---|
| RAID support | Yes |
| Storage drive size | - \ |
| Storage drive capacity | 0 GB |
| Supported file systems | FAT, FAT32, HFS+, NTFS, exFAT, ext2, ext3, ext4 |
| Storage drive interface | - |
| Storage drives installed | No |
| Storage drive sizes supported | 2.5, 3.5 \ |
| Supported storage drive types | HDD |
| Total installed storage capacity | 0 TB |
| Maximum supported storage capacity | 12 TB |
| Number of storage drives installed | 0 |
| Number of storage drives supported | 2 |
| Supported storage drive interfaces | Serial ATA II |
| Processor family | Marvell Armada 380 |
| Processor frequency | 1.3 GHz |
| Internal memory | 0.5 GB |
| Internal memory type | DDR3 |
| Ethernet LAN data rates | 10, 100, 1000 Mbit/s |
| USB 2.0 ports quantity | USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them. |
| Ethernet LAN (RJ-45) ports | 1 |
| Chassis type | Mini Tower |
| Cooling type | Active |
| Product color | Black |
| Number of fans | 1 fan(s) |
| Device class | Home & Home Office |
| Backup features | iSCSI LUN |
| AC input voltage | 100-240 V |
| AC input frequency | 50 - 60 Hz |
| Power supply location | Built-in |
| Power consumption (typical) | 28 W |
| Storage temperature (T-T) | -30 - 70 °C |
| Operating temperature (T-T) | 0 - 40 °C |
| Operating relative humidity (H-H) | 10 - 95 % |
| Certification | CE LVD, BSMI CE, FCC class B, C-Tick, BSMI DLNA 1.5, UPnP |
| Harmonized System (HS) code | 84714100 |
Weight and Dimensions| Depth | 164 mm |
|---|---|
| Width | 207 mm |
| Height | 123 mm |
| Weight | 1257 g |
| Package depth | 173 mm |
| Package width | 280 mm |
| Package height | 275 mm |
| Package weight | 2260 g |
Step-by-step guide on how to discover the NAS on the network using the FindMe service.
Explains how the NAS Starter Utility discovers and lists NAS devices on the network.
Covers changing NAS server name, time zone, IP address, and other system settings.
Provides instructions on how to access the NAS web configurator using a web browser.
Guides on creating a NAS volume and copying files using Windows Explorer.
Explains how to set up Time Machine backup on macOS using the NAS.
Details using Windows File History to automatically back up files to the NAS.
Guides on restoring files using Windows File History from the NAS backup.
Explains how to remotely access NAS files using WebDAV and client programs.
Introduces the Storage Manager for viewing storage status and configuring disk groups, volumes, and iSCSI.
Describes the Storage Manager Overview screen showing internal and external storage status.
Covers internal volumes, disk groups, RAID types, and managing hard disks.
Explains iSCSI standard support for network storage access.
Covers management of external volumes and disks connected via USB or SD card.
Describes the Control Panel overview screen for managing privileges, network, system, and services.
Explains how to create and manage administrator and user accounts on the NAS.
Guides on creating and managing user groups for assigning access rights.
Covers creating and managing shared folders for file access and permissions.
Covers configuring NAS TCP/IP settings for dynamic or static IP, subnet mask, and gateway.
Guides on configuring UPnP for WAN access to NAS services via firewall and NAT.
Guides on setting the NAS server name, workgroup name, and master browser options.
Explains how to upgrade the NAS firmware using downloaded files.
Covers configuring FTP or FTPES for uploading and downloading files to/from the NAS.
Covers managing NAS power settings, including power saving and schedules.
Explains how to view NAS logs and configure log reporting.
Covers backing up, restoring, and resetting NAS configuration settings.
Explains how to download, install, remove, and upgrade packages via the App Center.
Guides on synchronizing NAS folders with Dropbox accounts for cloud backup.
Guides on synchronizing NAS folders with Google Drive accounts for cloud storage.
Covers configuring the FTP Uploadr for automatically uploading files to FTP servers.
Guides on creating and customizing scheduled backup jobs for NAS files.
Guides on using the File Browser to play, open, upload, and download files.
Introduces setting up a secure personal cloud using myZyxelCloud for remote access.
Covers using the Zyxel Drive app for streaming and managing files on the NAS via mobile devices.
Explains selecting a player to stream video or photo files from the NAS to a TV.
Lists common problem categories for troubleshooting NAS issues.
Addresses issues related to NAS power, hardware, connections, and LED indicators.
Covers common login and access problems, including forgotten server names and passwords.
Addresses issues preventing access to the NAS or its shares.
Troubleshoots scenarios where users cannot access NAS shares or files.
