ZyXEL P-2000W Quick Start Guide
*99 – Clear Voice Mail Message Waiting Indicator: use this code to clear any audible or
visual “new voice mail” indicator from your phone. Dial *99, and a message will indicate
successful activation – the “new message” indicator will be cleared.
Troubleshooting
Basic Troubleshooting
Use the following questions and answers if you cannot use your P-2000W handset:
! The P-2000W’s keypad won’t work
The keypad may be locked. Press and hold the pound (#) key for about 2 seconds to
unlock the keypad. You can lock the keypad the same way to prevent accidental calls.
! The battery icon
is blinking
The battery’s power is low. Please connect the P-2000W to the AC adapter.
! The signal icon
is blinking
The signal quality is low, or the P-2000W cannot connect to the wireless network. Move
the P-2000W closer to your wireless router, or connect to another wireless signal.
There may also be radio interference from a microwave oven, 2.4 GHz cordless phone,
another wireless network, etc.). Stop or avoid the source of the interference.
! No Dial Tone:
Make sure your phone displays the word “Registered” on its LCD screen. If your phone
displays “Net Fail (DHCP)”, repeat the phone’s setup steps in Section 3 -Connect the
Phone to your Wireless Network and section 4 - Setting Up WEP on your Phone. If
your phone displays “Not Registered”, repeat the phone’s setup steps in section 2 –
Setting up BroadVoice on your Phone. Otherwise, reboot your equipment as
described in the Rebooting your Equipment section.
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