Why can't I access the Internet with my ZyXEL Communications P-336M Wireless Router?
First, check the connection between your ZyXEL Communications Wireless Router (P-336M) and the broadband modem. Try turning both the broadband modem and the router off and on to restart them. Also, verify your Internet connection settings in the WAN screen.
What to do if I cannot get a WAN IP address from my ISP using ZyXEL Communications P-336M?
If you're using a cable modem, turn it off and wait two to three minutes before connecting it to the ZyXEL Communications Wireless Router (P-336M). If your ISP checks the WAN MAC address, clone the MAC address from a LAN computer by going to BASIC > WAN, clicking Advanced, selecting MAC Cloning Enabled, and then clicking Clone Your PC’s MAC Address or manually entering the MAC address. If the ISP checks the host name, enter your computer’s name in the Host Name field in the WAN screen (BASIC > WAN). If the ISP checks the user ID, go to BASIC > WAN and verify your service type, user name, and password.
What to do if I cannot access my ZyXEL Communications Wireless Router from the LAN?
Check the cable connection between the ZyXEL Communications Wireless Router (P-336M) and your computer or hub. Ping the router from a LAN computer to test the connection. Ensure your computer's Ethernet card is properly installed and functioning.
What to do if I cannot ping any computer on the LAN using my ZyXEL Communications P-336M?
If the 10/100M LAN LEDs are off, check the cable connections between the ZyXEL Communications Wireless Router (P-336M) and your LAN computers. Make sure that the IP address and subnet mask of the router and the LAN computers are in the same IP address range.
How to fix ZyXEL Communications Wireless Router when none of the LEDs turn on?
Ensure the included power adapter is connected to the ZyXEL Communications Wireless Router (P-336M) and plugged into a working power source. Check all cable connections. If the LEDs still don't turn on, it may be a hardware problem, and you should contact your local vendor.
General| Brand | ZyXEL Communications |
|---|---|
| Model | P-336M |
| Category | Wireless Router |
| Language | English |
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