6 Troubleshooting the NIC
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3 Check the PC BIOS.
a Boot the PC and enter the BIOS.
If you do not know how to enter the BIOS, refer to the reference manual for your
PC or consult your PC vendor.
b Locate the Wake-Up on LAN event setting.
c Verify that the setting is enabled.
4 Check the Remote Wake-Up cable connection.
a Turn off the power to the PC and remove the PC cover.
b Make sure that the Remote Wake-Up cable is plugged into the RWU connector on
the NIC and into the appropriate connector on the PC motherboard. Unplug and
reinsert the cable, if necessary.
c Replace the Remote Wake-Up cable with a known functioning Remote Wake-Up
cable and perform the Remote Wake-Up Test again.
5 If the previous steps have failed, install a known functioning Remote Wake-Up NIC in
the PC.
If Remote Wake-Up works with the new NIC installed, consult your PC vendor for a
replacement NIC.
If Remote Wake-Up does not work with the new NIC installed, there may be a
problem with the PC motherboard. Consult your PC manufacturer.
Removing the 3Com NIC Diagnostics Program
The 3Com NIC Diagnostics Program can be removed using the Add/Remove Programs
Wizard in Windows, or by using the EtherCD. For instructions on using the Add/Remove
Programs Wizard in Windows, refer to your Windows documentation.
To remove the 3Com NIC Diagnostics program using the EtherCD:
1 Start Windows.
2 Insert the EtherCD in the CD-ROM drive.
The EtherCD Welcome screen appears.
If the EtherCD Welcome screen does not appear, enter the following command from
the Run option of the Windows Start menu:
d:\installs\setup.exe
where d:\ represents the letter name of the CD-ROM drive.
3 Click NIC Software.
4 Click NIC Drivers and Diagnostics.
5 Click Installation Utilities.
6 Click Remove Diagnostics.
7 Click Proceed, and then follow the prompts on the screen.
NOTE: If you have a 3C905C-TX-M NIC and your PC is compliant with PCI 2.2, the
Remote Wake-Up cable is not required. Remote Wake-Up is automatically enabled
through the PCI bus.
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