22
ADVANCEDBACK
0 days 0 hr 0 min ago
Error Code: 175-0
Flow was not detected when in
heating state.
Press the Advanced button for
more information
Figure 16. Flow Fault Detected Warning Message
Figure 17. Pump Terminal Wiring
Whenever the water ow is not detected during the heating cycle, the water heater is turned off with “Flow Not Detected” error
displayed, take the following steps to trouble-shoot & x the problem:
1. Turn the water heater on and wait for the ame icon displayed on UIM.
2. If 120VAC voltage is NOT detected at the pump’s wiring terminal L & N when the ame icon is displayed on the UIM, check the wiring
connections between the CCB & the pump and the pump relay mounted on the CCB. See Figure 17.
3. If the 120VAC volt is detected at the pump wiring terminals but the pump is not running ( a faint pump vibration can be sensed by
touching the pump motor when it’s running), the pump needs to be replaced.
4. If the pump is conrmed to be running during the ame icon displayed on UIM, check the following items:
• Conrm the check valve inside the pump’s outlet is installed correctly if it’s a new heater /installation;
• Conrm the ow switch is installed vertically with ow arrow pointed upward;
• Conrm the ow switch’s vane can swing freely;
• Check the blockage inside the pump and the secondary HEX, a minimal ow rate required to activate the switch is 5GPM per
design.
13. FLOW SWITCH STUCK CLOSED
A water ow switch is installed at the outlet of the secondary HEX to conrm water owing through the secondary HEX whenever the
heater is on. The ow switch is set at “Normally Open” during the standby (no water ow) and closes when water ows. If the ow
switch is closed during the standby mode, the “ow switch stuck closed” warning will display on UIM, but the heater will keep operating
normally. Take the following steps to remove the warning sign.
ADVANCEDBACKACCEPT
0 days 0 hrs 0 mins ago
Error Code: D6 -8
Flow switch should be open
when heater is in standby state.
1. Conrm the pump is not running during the standby cycle. If the pump runs during the standby mode, it indicates that the pump’s relay
is stuck closed, a new CCB will be required;
2. Conrm the ow switch is preset at “Normally Open” by observing the “NO” letter visible on the ow sensor (factory default);