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A.O. Smith Z2 - User Manual

A.O. Smith Z2
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Size: A5 [148.5 mm (W) x 210 mm (H)]
Part No.: 333892-000_R0
Date: 21-12-2015
USER GUIDE
Water Purifier
www.aosmithindia.com
EXPERT COMPANY SERVICE
Toll Free No.: 1800-103-2468 or
SMS us: +91 99410 32468 or
E-mail us: aosmithcs@aosmithindia.com
Monday to Friday: 9 am to 8 pm.
Saturday & Sunday: 9 am to 6 pm.
#
For calls registered at A. O. Smith call centre before 4 pm only.
For more details please call our Toll Free No. 1800-103-2468
or log on to www.aosmithindia.com.
SUPERIOR TECHNOLOGY FOR ADVANCED PROTECTION.
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Summary

Key Features of Your A. O. Smith Z2 RO Water Purifier

5 S Technology

Details the five-stage purification process including Pre-filter, Sediment, Pre-Carbon, RO Membrane, and Post-Carbon filters.

Advanced Patented SSM Technology

Highlights the Side Stream RO Membrane technology suitable for varying TDS levels, improving water recovery and reducing waste.

Advance Alert Technology

Explains the alert system for timely replacement of Sediment, Pre-Carbon, RO membrane, and Post-Carbon filters.

WQA Certified RO Membrane

Confirms the RO membrane is tested and certified by WQA against NSF/ANSI 58 standards.

General Instructions

Safety Alerts and Definitions

Explains safety alert symbols (DANGER, WARNING, CAUTION) and their meanings.

Installation Overview

How to Use the Water Purifier

Status Indicators and Alerts

Water Flow Diagram

Electrical Diagram

Safety Precautions

Electrical Safety

Guidelines for safe electrical connections, grounding, and handling the power plug.

Troubleshooting

Common Operational Problems

Addresses issues like water taste, flow reduction, and lack of reject/pure water with check-up steps.

Indicator and Buzzer Alerts

Guides on troubleshooting based on specific indicator lights and buzzer patterns.

Technical Specifications

Recommended Feed Water Quality

FAQs

Warranty Terms and Conditions

Service and Maintenance

Contacting A. O. Smith Service

Provides toll-free number, SMS, and email for service needs and inquiries.

Summary

Key Features of Your A. O. Smith Z2 RO Water Purifier

5 S Technology

Details the five-stage purification process including Pre-filter, Sediment, Pre-Carbon, RO Membrane, and Post-Carbon filters.

Advanced Patented SSM Technology

Highlights the Side Stream RO Membrane technology suitable for varying TDS levels, improving water recovery and reducing waste.

Advance Alert Technology

Explains the alert system for timely replacement of Sediment, Pre-Carbon, RO membrane, and Post-Carbon filters.

WQA Certified RO Membrane

Confirms the RO membrane is tested and certified by WQA against NSF/ANSI 58 standards.

General Instructions

Safety Alerts and Definitions

Explains safety alert symbols (DANGER, WARNING, CAUTION) and their meanings.

Installation Overview

How to Use the Water Purifier

Status Indicators and Alerts

Water Flow Diagram

Electrical Diagram

Safety Precautions

Electrical Safety

Guidelines for safe electrical connections, grounding, and handling the power plug.

Troubleshooting

Common Operational Problems

Addresses issues like water taste, flow reduction, and lack of reject/pure water with check-up steps.

Indicator and Buzzer Alerts

Guides on troubleshooting based on specific indicator lights and buzzer patterns.

Technical Specifications

Recommended Feed Water Quality

FAQs

Warranty Terms and Conditions

Service and Maintenance

Contacting A. O. Smith Service

Provides toll-free number, SMS, and email for service needs and inquiries.

Overview

The A. O. Smith Z2 RO water purifier is an advanced under-sink water purification system designed to provide safe and great-tasting water through a 5-stage purification process. It utilizes Reverse Osmosis (RO) technology, which is highly effective in removing various contaminants from water. The system is built with a focus on user convenience, advanced protection, and intelligent operation.

Function Description

The primary function of the A. O. Smith Z2 RO water purifier is to deliver purified drinking water by removing harmful contaminants. The purification process involves five distinct stages:

  1. Pre-filter: This initial stage targets physical contaminants such as dirt, dust, soil particles, and turbidity. By removing these larger particles, the pre-filter extends the life and efficiency of subsequent filters.

  2. Sediment Filter: Following the pre-filter, the sediment filter further removes fine and coarse physical contaminants from the water. This stage is crucial for protecting the pre-carbon filter and ensuring the efficient operation of the RO membrane.

  3. Pre Carbon Filter: This filter incorporates a carbon block with high adsorption capacity. It is designed to reduce harmful chemicals, including pesticides, volatile organic compounds (VOCs), and residual chlorine. Additionally, it effectively adsorbs organic compounds that cause bad taste and odor in the water.

  4. RO (Reverse Osmosis) Membrane: This is the core of the purification system. The RO membrane is a semi-permeable membrane through which water is passed under pressure. It effectively removes Total Dissolved Solids (TDS), heavy metals such as mercury, arsenic, lead, chromium, and cadmium, as well as microorganisms like bacteria, viruses, protozoa, and cysts. A key feature of the A. O. Smith Z2 is its "100% RO" approach, meaning all water passes through the RO membrane, ensuring maximum purity without bypass. The Advanced Patented SSM Technology (Side Stream RO Membrane) allows for water inflow from two sides, leading to better rejection of dissolved solids and improved membrane life, making it suitable for water with both low and high TDS levels (up to 2000 ppm) while wasting less water and improving pure water recovery.

  5. Silver Activated Post Carbon Filter: In the final stage, water passes through the silver activated post carbon filter. This filter acts as a polisher, further enhancing the taste of the purified water.

The purified water is then stored in an inbuilt 5-liter storage tank, ready for consumption. Impurities removed during the process are flushed to the drain.

Usage Features

The A. O. Smith Z2 RO water purifier is designed for ease of use and intelligent interaction.

  • Gooseneck Faucet: The system includes a swivel gooseneck faucet for convenient dispensing of purified water. To dispense water, the faucet knob is turned in an anti-clockwise direction.

  • Digital Display: A digital display provides simple and intelligent information about the purifier's status.

  • Work Indicator: This indicator glows when the purifier is functioning under normal conditions, confirming proper operation.

  • Source Indicator: This indicator monitors the incoming water pressure. If the water pressure falls below the required limits, the indicator will blink continuously, and a buzzer will beep eight times until the pressure normalizes. This alerts the user to potential issues with the water supply.

  • Tank Full Indicator: This indicator illuminates when the purified water storage tank is full, letting the user know that water is ready for use.

  • Advance Alert Technology (Filter Status Indicators): The purifier incorporates an advanced alert system to notify users about filter and membrane replacement needs.

    • Filter Status Indicator: This indicator shows the status of the Sediment filter, Pre Carbon filter, and Silver Activated Post Carbon filter. When these filters are functioning normally, the indicator is green. When 5% of a filter's life remains, the indicator changes to orange, and a buzzer beeps four times, signaling that replacement is due. Once a filter's life reaches its end, the indicator turns red, and the buzzer beeps eight times, indicating an immediate need for replacement.
    • RO Change Indicator: This indicator specifically monitors the life of the RO membrane. When 5% of the RO membrane's life remains, the indicator glows, and a buzzer beeps four times, prompting a replacement. When the RO membrane's life ends, the indicator blinks continuously, and the buzzer beeps eight times, indicating that the RO membrane needs to be replaced.
  • Initial Use and Storage: For optimal safety and taste, users are advised to discard the first cycle of pure water before consumption. If the purifier has not been used for more than two days, it is recommended to discard the water from the storage tank.

Maintenance Features

The A. O. Smith Z2 RO water purifier is designed with features that facilitate maintenance and ensure long-term performance, primarily through its alert system and recommended service practices.

  • Proactive Filter Change Alerts: The Advance Alert Technology is a key maintenance feature. By providing timely notifications (orange indicator at 95% life, red at 100% life, with accompanying buzzer beeps) for the Sediment, Pre Carbon, Silver Activated Post Carbon filters, and the RO membrane, the system helps users anticipate and schedule replacements before water quality is compromised. This proactive approach ensures continuous access to purified water and extends the overall life of the purification system.

  • Professional Service Recommendation: For all filter and membrane replacements, as well as any troubleshooting beyond simple checks, the manual strongly recommends contacting the A. O. Smith Customer Care Centre. This ensures that replacements and repairs are performed by authorized service technicians using genuine parts, maintaining the product's integrity and warranty.

  • Water Leak Alarm: The system includes a water leak alarm. If a leakage is detected inside the purifier, all indicators will blink continuously, and a buzzer will beep, alerting the user to switch off the purifier and contact customer care immediately. This feature helps prevent potential water damage and ensures the safety of the appliance.

  • Low Pressure Alarm: The source indicator doubles as a low-pressure alarm. If the input water pressure is not within the required range, the indicator blinks, and the buzzer beeps. This helps diagnose issues related to water supply, which can affect purification efficiency.

  • No User Servicing of Internal Parts: Users are explicitly instructed not to open the purifier for cleaning filters or for any part replacements. All such tasks must be performed by an A. O. Smith Company authorized service technician. This policy safeguards the complex internal components and ensures that maintenance is carried out correctly.

  • Warranty Support: The product comes with a warranty that covers electrical and functional parts for one year. Specific conditions apply to the RO membrane, with coverage depending on water hardness and TDS levels, provided filters are replaced on time by authorized personnel and the product is used for residential purposes. This warranty framework encourages proper maintenance through authorized channels.

  • Post-Warranty Service Options: After the warranty period, customers have the option to enroll in a yearly Service Contract (Product Health Care Plan) or request on-demand service by paying for labor and parts at prevailing company rates. This ensures continued support and maintenance for the purifier throughout its lifespan.

In summary, the A. O. Smith Z2 RO water purifier combines advanced purification technology with intelligent monitoring and user-friendly features, supported by a robust service and maintenance framework to ensure consistent delivery of high-quality drinking water.

A.O. Smith Z2 Specifications

General IconGeneral
ModelZ2
CategoryWater Filtration Systems
UV SterilizationYes
TDS ControllerYes
Warranty1 year
Product Dimensions36.8 cm (H) x 27.9 cm (W) x 48.3 cm (D)
Tank Capacity9 Litres
Purification TechnologyRO
Storage Tank Capacity9 Litres
Dimensions36.8 cm (H) x 27.9 cm (W) x 48.3 cm (D)

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