Operator phone
120 Aastra 5380/Aastra 5380ip
eud-1282/1.3 – R3.0 – 04.2013
Information on the operator phone
The operator phone is your company's phone nerve centre. Incoming external
calls as well as internal calls are routed to this phone via several physical lines.
Thus, several calls can arrive simultaneously. The calls are placed on the Line
keys and usually processed in the sequence in which they arrived.
Once your system administrator has configured the first Line key on your
Aastra M535 your phone acts as an operator phone. You can then configure fur-
ther line keys at any time. Use your Aastra 5380/5380ip as normal phone and the
Aastra M535 as operator phone with its specific features.
Aastra M535
The Aastra M535 contains all information of your operator phone. A Line key is stored
on level 1 but all 3 levels are used as information display. Use the shift key to scroll
through the levels to display all call information. Keys that are not used as operator
phone Line keys can be configured on all 3 levels in the usual way.
Operator phone line keys
External and internal calls are stored dynamically on the Line keys (see chapter
"Queue", page 121). Line keys have the following functions:
• to pick up external and internal calls and put them through,
• to make external calls,
• to switch exchange lines.
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