Aastra 5380 - Page 52

Supplementary features
52 Aastra 5380/Aastra 5380ip
eud-1282/1.3 – R3.0 – 04.2013
Recording a call
You want to record an active call with your call partner.
You can record an active conversation if you have been authorized to do so by your
system administrator
[a]
. Your call party can be an internal or an external user. The
recordings are made and backed up only as .wave files in your individual e-mail boxes.
For this, you must configure at least one e-mail address in the communication system.
Contact your system administrator for more information.
You can start recording calls in the following situations:
• during an active call;
• During a conference call (with maximum two participants)
• During an incoming/outgoing call
• in call preparation;
• During dialling with a busy line.
Call recording only starts when the connection is set up. Therefore, no ring-back tones
or wait tones are recorded.
Call recording is temporarily interrupted during an enquiry and an e-mail is sent with
the recording made up till then. Recording restarts automatically once the call con-
nection with the enquiry call party is set up and/or once the call connection with the
first correspondent is restored.
The maximum recording time for each .wave file depends on the system configura-
tion. When the predefined or maximum recording time is reached, the recording
stops automatically, the file is sent to your e-mail address and a new recording starts
at the same time. Contact your system administrator for more information.
You can start or end call recording with the Foxkey or with a configurable key.
Notes:
• Recording calls may infringe on your national data protection provisions or be
permitted only under certain circumstances. If you intend to use this function
notify your call party in advance.
• You cannot record a conversation involving more than two call parties (enquiry
call, conference). The recording is automatically stopped if you park your call
party or put him on hold.