Abbott Eterna 32400 - Wireless Communication Quality; Wireless Security Measures; Troubleshooting for Wireless and Coexistence Issues; Wireless Connectivity Troubleshooting Steps

The radio receiver in the device is using the same frequency and bandwidth as the transmier.
Cables and transducers:
Cables and transducers are not used during normal use of the device nor while programming the device.
Quality of Service for Wireless Technology
Bluetooth® Low Energy enables communicaon between the generator and the clinician programmer or
paent controller. The quality of the wireless communicaon link varies depending on the use environment
(operang room, recovery room, and home environment).
Aer the clinician programmer or paent controller is paired with a generator, the
Bluetooth
® wireless
technology symbol is visible on the clinician programmer or paent controller in the upper right-hand
corner of the screen. When Bluetooth® Low Energy is not acve, the symbol appears dimmed.
The quality of service (QoS) should allow wireless data to be transferred at a net rate of 2.5 kB/sec. Each
connecon interval includes a semi-duplex transmission with a required acknowledge, a transmission
latency in each direcon (2x), and a receive-to-transmit mode (RX-to-TX) me. Data is resent if not
successfully received. Each key press may transmit up to 4 data packets with up to 20 bytes per packet,
depending on the number of packets that need to be transmied (that is, if there is only one packet to
transmit, only one packet will be transmied). If the interference is high (for example, the bit error rate
exceeds 0.1%), the user may experience what appears to be a slow connecon, diculty pairing devices,
and a need to decrease the distance between connected devices. For informaon on how to improve
connecon issues, please refer to “Troubleshoong for Wireless and Coexistence Issues” (page 17).
Wireless Security Measures
The wireless signals are secured through device system design that includes the following:
▪ The generator encrypts its wireless communicaon with the programming device using a key that is▪
unique to that link.
▪
Only one paent controller or clinician programmer may communicate with the generator at a me.
▪
▪ Standard Bluetooth® Low Energy pairing methods ensure valid and legimate pairing among devices.▪
▪ Proprietary authencaon for the paent controller or clinician programmer applicaons in addion to▪
the pairing procedure specied in
Bluetooth
® Low Energy, which includes an element of proximity.
▪
A proprietary algorithm that detects and prevents an unauthorized applicaon from communicang
▪
with the generator.
▪ Whitelisng methods that prevent unauthorized devices from using Bluetooth® Low Energy scanning to▪
interfere with communicaon from the generator to a legimate paent controller or clinician
programmer.
Troubleshoong for Wireless and Coexistence Issues
If you experience issues with the wireless communicaon between the generator and the clinician
programmer or paent controller, try the following:
▪ Decrease the distance between the devices.▪
▪ Move the devices so they share line of sight.▪
▪
Move the devices away from other devices that may be causing interference.
▪
▪ Close the clinician programmer or paent controller app; then turn the clinician programmer or paent▪
controller o and on.
▪
Wait a few minutes and try connecng again.
▪
▪ Do not operate other wireless devices, such as a laptop, tablet, mobile phone, or cordless phone at the▪
same me.
NOTE: Wireless communicaon equipment, such as wireless home network devices, mobile and
cordless telephones, and tablets, can aect the device.
17