Abbott FreeStyle Navigator - Page 110

OVER
Respond to Blood Glucose Mode error codes. (Note: ere is no Error 5)
If error
code is
And you have any of
these symptoms
Then
Er1
• Weakness • Sweating • Nervousness • Headache • Confusion
Follow your healthcare team’s advice for treating a low glucose level (hypoglycemic) episode.
➜
Perform a control solution test using a new test strip:
•Ifresultsarewithintherangeprintedontheteststripvial,retestyourbloodusinganewteststrip. •Ifthetestdoesnotworkoriftheerrorpersists,callCustomerCare.
Er2
• irst • Fatigue • Excessurination • Blurryvision
Follow your healthcare team’s advice for treating a high glucose level (hyperglycemic) episode.
➜
Perform a control solution test using a new test strip:
•Ifresultsarewithintherangeprintedontheteststripvial,retestyourbloodusinganewteststrip. •Ifthetestdoesnotworkoriftheerrorpersists,callCustomerCare
Er3
➜
Be sure you see Apply Sample on the receiver screen before you apply blood or control solution. Perform a control solution test using a new test strip:
•Ifresultsarewithintherangeprintedontheteststripvial,retestyourbloodusinganewteststrip. •Ifthetestdoesnotworkoriftheerrorpersists,callCustomerCare.
Er4
➜
Perform a control solution test using a new test strip:
•Ifresultsarewithintherangeprintedontheteststripvial,retestyourbloodusinganewteststrip. •Ifthetestdoesnotworkoriftheerrorpersists,callCustomerCare.
Er6
➜
Note: Do NOT touch the RIGHT Option button while applying blood or control solution to the test strip.
1. Retest using a new test strip. 2. If error persists, call Customer Care.
Customer Care: 1-866-597-5520
100 Section 10
Respond to Alarms, Errors, and Problems