Abbott FreeStyle Navigator - Troubleshooting Common Problems

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Troubleshoot problems
e problems you can troubleshoot in this Section are listed below and are arranged in the
order of appearance.
Receiver
• e receiver will not turn on.
• e blood glucose test won’t start aer you apply a sample.
• Unexpected characters on the receiver display screen, unusual or unexpected receiver
screen appearance.
• ere is no glucose value on the screen.
Sensor Insertion
• ere is skin irritation at the sensor insertion site.
• e sensor support mount is not sticking to your skin.
• Discomfort when inserting the sensor.
• e system does not recognize a new sensor aer attaching the transmitter to the sensor
support mount.
Note: Also see Appendix A on Site Maintenance.
Receiver and Transmitter
Connection
• You are not sure whether your receiver and transmitter are connected.
Calibration
• e receiver does not prompt you to do a BG test for calibration.
Section 10 101
Respond to Alarms, Errors, and Problems