Contents
7
ARC/ESCC reporting ................................................................................................................................................... 340
ARC/ESCC reporting protocol formats ................................................................................................................... 340
CID/SIA Events ....................................................................................................................................................... 344
Email error messages .................................................................................................................................................. 355
TCP/IP error messages ............................................................................................................................................... 356
Overview of the SSL-relevant messages .................................................................................................................... 356
VoIP error messages ................................................................................................................................................... 358
GSM CME / CMS Error messages .............................................................................................................................. 359
CME Error codes .................................................................................................................................................... 359
CMS Error codes .................................................................................................................................................... 361
Log ............................................................................................................................................................................... 363
Log book entries ..................................................................................................................................................... 363
User numbers ......................................................................................................................................................... 375
Troubleshooting ........................................................................................................................................................... 377
Manual restart (switching off and switching back on) ............................................................................................. 377
Carry out a GSM/wireless mobile manual test call, prepaid ................................................................................... 380
Diagnostic LEDs on the motherboard and GSM/wireless mobile module ............................................................. 381
Trace, recording communication sequences.......................................................................................................... 383
Router, IAD, Firewall .............................................................................................................................................. 386
Time zones .................................................................................................................................................................. 387
Landline notification centre .......................................................................................................................................... 388
GSM network notification centre .................................................................................................................................. 389
SMS notification ...................................................................................................................................................... 389
Email notification/email setup ...................................................................................................................................... 390
IP Mobile Setup / Mobile Data Communication ........................................................................................................... 393
Customer service and support ..................................................................................................................................... 394
Decommissioning the alarm panel .............................................................................................................................. 394
Disposal ....................................................................................................................................................................... 394
Index .............................................................................................................................................................................. 395
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