Accu-Chek ADVANTAGE - Performing a Quality Control Check

3434 ACCU-CHEK Customer Care Service Center 1-800-858-8072
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Chapter 5: Maintenance and Troubleshooting
Screen Messages and Troubleshooting
Never make treatment decisions based on an error message. If you have any concerns, please call
the ACCU-CHEK Customer Care Service Center at 1-800-858-8072, 24 hours a day, 365 days a year.
The meter isn’t coded or the
code key isn’t all the way in.
Turn off the meter and recode
it. See “Coding the Meter."
The meter is in “set” mode,
waiting for you to change
settings. See “Setting the Time
and Date.”
The meter is ready for you to
put in a test strip.
The meter is ready for a drop of
blood to be put on the strip.
The meter is ready for a Level 1
control test. See “Control Testing.”
The meter is ready for a Level 2
control test. See “Control Testing.”