XR343CK User Guide English19
Troubleshooting
Before sending your LCD monitor for servicing, please check the troubleshooting list
below to see if you can self-diagnose the problem.
HDMI/DP Mode (Optional)
Problem LED status Remedy
No picture visible Blue Using the OSD menu, adjust brightness and contrast to
maximum or reset to their default setting.
Off - Check the power switch.
- Check if the AC power cord is properly connected to
the monitor.
Amber - Check if the video signal cable is properly connected
at the back of the monitor.
- Check if the computer system is switched on and in
power saving/standby mode.
Note:
Acer monitor is purposed for video and visual display of information obtained from
electronic devices.
Regulatory Compliance
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