Acquaer PEP033 - Troubleshooting

INSTALLATION INSTRUCTIONS
It is highly recommended to install a full flow, swing type check valve (not included) as close to
the discharge outlet on the pump as possible. A new check valve will greatly increase the life of
your pump, and should be the same size as the pump discharge, 1 ¼” or 1 ½”.
4.
5.
6.
Connect the pump and check valve together using schedule 40 PVC pipe and fittings. You can
also use DWV or ABS pipe, as this is not a pressure installation. Corrugated drain hose is
intended for temporary use and should not be used in a permanent installation. Although there
are many types of pipe that work adequately for this installation, PVC is recommended.
Test your installation after you have completed setting up the pump and connected all piping.
Plug the cord into the grounded outlet. The pump should not run at this point. If the pump runs,
the switch is stuck in the upright position. Fill the sump basin with water using buckets or a hose.
When the float moves to the upright position, the pump will turn on. The switch will turn off the
pump when the float reaches the down position. You may adjust the “turn on” position to meet
your particular needs by moving the grommet up or down on the float rod. Remember the switch
must move up and down freely without touching the sides of the sump basin.
TROUBLESHOOTING
Problem Possible Cause Corrective Action
the pump
does not
start or run
The pump
starts and
stops too
often
1.
2.
3.
4.
5.
Pump is not plugged in, switch or
breaker is off
Check for blown fuses or tripped
circuit breakers or tripped GFCI
outlets
Switch is defective
Motor thermal protector tripped
Float ball is stuck or obstructed
1.
2.
3.
4.
5.
Plug pump in or turn on switch
/breaker
Replace fuse, reset breaker, reset
GFCI outlet
Replace fuse, reset breaker, reset
GFCI outlet
Allow pump to cool. Pump will reset
Remove obstruction or position
pump so it will not become stuck
1.
2.
Backflow of water from discharge
hose/pipe
Switch is defective
1.
2.
Install or replace check valve
Replace switch
If the pump
runs but
moves little
or no water
1.
2.
3.
4.
5.
6.
7.
Clogged intake screen
Clogged discharge hose/pipe
Frozen discharge hose/pipe
Low line voltage
Check valve is stuck in the closed
position
Check valve is installed backwards
Worn, damaged or clogged pump
parts
1.
2.
3.
4.
5.
6.
7.
Clean or replace screen
Remove clog
Allow hose/pipe to thaw
Check wire size and increase if
necessary
Inspect, repair or replace if
necessary
Inspect, repair or replace if
necessary
Inspect for wear, damage or clog
and clean or replace if necessary
Pump does
not shut off
1.
2.
Float ball is obstructed or stuck
Defective Switch
1.
2.
Remove obstruction
Replace switch