8 Identifying incorrect operation
In the event of incorrect operation, refer to the tables below to quickly identify and repair the non-complex parts of the
medical device.
If the incorrect operation is not described in the tables below, please contact your supplier or the customer service team at
SATELEC, a company of Acteon group.
Do not use the medical device if it appears to be damaged or faulty. Isolate the medical device and make sure that it
cannot be used.
8.1 No spray
Symptom: There is no water spray at the tip.
Possible causes Solutions
Tip or file blocked Unblock the tip or file using an ultrasonic tank
Incorrect choice of tip Check the tip
Inadequate amount of spray Adjust the spray
Do not ever try to unblock a tip or file using a probe.
8.2 Ultrasounds not working
Symptoms: the tip does not vibrate.
Possible causes Solutions
The tip is incorrectly tightened
Fasten the tip using the wrench
Replace your torque wrench once a year
Faulty connector contact Clean the cord contacts
Handpiece cord wire(s) cut
Return to the Acteon Customer Service team to replace the
cord
8.3 Water leakage
Symptoms: water is leaking between the base of the handpiece and its cord.
Possible causes Solutions
Wear of 1.15 mm x 1 mm handpiece seal Replace the seal using the purpose-designed kit.
8.4 No light
Symptoms: the handpiece does not light up.
Possible causes Solutions
Connection of a handpiece to an ultrasonic generator not
fitted with the LED function
Connect the handpiece to an ultrasonic generator fitted
with the LED function
LED ring missing
Install a blue or white LED ring depending on the treatment
to be performed
Faulty LED ring Order and install a new LED ring
LED ring installed the wrong way Install the LED ring the proper way
Faulty LED ring connector contacts Clean the LED ring contacts
Handpiece or cord connector contacts faulty Clean the handpiece and cord connector contacts
User Manual | handpiece Newtron LED | J12611 | V4 | (07) | 01/2021 | NB62EN020D - Page 17/28
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