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Chapter 7 Troubleshooting
Will my Xbox work with the Modem?
Yes, the Modem is compatible with the Xbox. You will need to set a static IP
address on the Xbox in the Xbox live network settings, and forward ports 3074
(both UDP and TCP), 53 (both UDP and TCP), and 88 (UDP) if you run into DSL
resolution errors.
Is the Modem flash-upgradeable? How do I do it?
Yes, the firmware is upgradeable. You can find a link to the firmware site under
“Utilities” in the Web-based configurator (see page 53).
Network
I use my laptop at work and at home. Is there something special I need to
do to make it work in both places?
Yes. You must reconfigure your network settings, including Workgroup, Domain,
Password, User name, IP addressing, and any other specific settings used by your
company. You may also use third-party software like NetSwitcher to automati-
cally switch between different configurations.
What is the valid IP range I can use for my home network?
The valid IP range for the Modem is 192.168.0.2 to 192.168.0.254 by default.
How do I find out which IP address my computer is using?
Windows 95, 98, 98SE, and Me - Select Start, Run, and type winipcfg. Press
Enter. When the “Winipcfg” window appears, ensure your network device is
selected.
Windows NT, 2000, and XP - Select Start, Run and type cmd. Press Enter. When
the command screen is displayed, type ipconfig and press Enter.
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