My laptop computer does not have a CD-ROM drive. How can I install
the ScreenBeam display software?
If your computer doesn’t have a CD-ROM drive, go to the following link: http://
www.actiontec.com/products/sbupdate.php. You will need information from
the sticker on the bottom of the ScreenBeam Receiver. Once you have entered the
information, download the software as indicated on the web page.
The ScreenBeam display software can’t launch– it says it can’t find a USB
Transmitter. How can I solve this?
First, if the display software doesn’t launch, wait about a minute before trying
anything else. Then, unplug and plug the USB Transmitter dongle back in, and
try launching the display software again. If that doesn’t work, open the Windows
Device Manager and make sure the ScreenBeam Transmitter is NOT disabled
(locate it under “Network”).
Should I be concerned if Windows’ firewall or anti-virus software warns
that ScreenBeam is trying to open a port?
ScreenBeam requires Windows to temporarily open a port to stream content to
the TV. Click Allow when the message appears. Some anti-virus software settings
can be more restrictive than others, and you may not get a notification at all. If
you are using anti-virus software and ScreenBeam is not operating properly, you
may need to temporary disable the anti-virus software, and re-enable it after using
ScreenBeam. If the problem persists, consult your anti-virus user guide to
configure the proper settings for ScreenBeam.
I cannot detect the ScreenBeam Receiver from my laptop computer
using the ScreenBeam display software. What’s wrong?
First, make sure the ScreenBeam Transmitter is connected to the USB port. Then,
select “Add a receiver” and try again.
My laptop/PC displays the following message: “Color scheme has been
changed.” Is this a problem?
No. Select “Keep the current color scheme and don’t show this message again.”
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General