Problem
The unit does not start
The humidity does not
decrease
Windless entry
Loud noises coming
from the dehumidifier
LED display shows "HI"
LED display shows "E2"
LED display shows "CL"
LED display shows "CH"
LED display shows "L0"
Reason
Check whether the power plug
is properly connected
Plug the power cord into
the power socket
Empty the water tank and
place the water tank
correctly in the unit
The protection device is
activated and the unit
cannot work
Remove the object that is
blocking the air inlet or
outlet
Clean the filter
Position the dehumidifier
on a smooth and stable
surface
Clean the filter
Clean the filter
Replace the temperature
and humidity sensor
Water full indicator light is on
(The water tank is full of water
or not in the right position)
Room temperature is not within
5-38℃(41-100.4℉)
Whether the filter is clogged
The air inlet or outlet is blocked
Whether the filter is clogged
The dehumidifier is on an uneven
surface
Whether the filter is clogged
The temperature and humidity
sensor is damaged or damp
Ambient temperature<5℃(41℉), only the compressor does
not work
Ambient temperature>38℃(100.4℉), only the compressor does
not work
Ambient humidity<35%RH, only the compressor does not work
Ambient humidity>95%RH, compressor/fan operating normally
Solution
Troubleshooting
10