30 Appendix A Troubleshooting
The Macintosh does not boot.
■■ Your computer cannot find its hard disk due to a conflict with
the SCSI ID numbers of the devices you have attached. Turn
off the power to the scanner and unplug the cord. Disconnect
all SCSI devices (except the startup disk) and connect them
one by one, beginning with the scanner, to identify the device
that causes the problem.
The scanner driver software returns a “Scanner not ready”
or similar message.
■■ Verify the power connection to the scanner
■■ Check that the power switch is turned on.
■■ Check the Installation procedure, to see if you followed the
instructions. Pay special attention to the setting of the SCSI ID
number.
■■ Verify the terminators and the cables. If there is a problem
with a cable or with the SCSI board of the scanner, contact
your dealer.
■■ Disconnect all SCSI devices and connect them one by one,
beginning with the scanner, to identify the device that causes
the problem.