Legal Warranty Legal Warranty
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Aipas ebikes warrants to the original registered purchaser that Aipas ebikes shall be free from all
defects in material and workmanship for a period of one year from the date of purchase.
Items including the chain, tires, wheels, rims, tubes, battery handle, brake rotors, brake pads,
cables and housings, grips, and spokes are considered wear items. These items wear down with
normal use and are not covered under warranty. You are responsible for replacing and maintain-
ing these worn items.
Any unauthorized alterations or repairs are not covered and may void this warranty.
For warranty services, please contact Aipas eBikes’ online support by email at service@aip-
as-bike.com. Bikes or parts returned without proper documentation may result in delayed
service or denied warranty coverage. Warranty return shipping costs along with duties and taxes
are the responsibility of the claimant. All unauthorized returns will be refused.
Note that your insurance policies may not provide coverage for accidents involving Aipas eBikes.
To determine if coverage is provided, you should contact your insurance company or agent.
Damage as a result of an accident is not covered under this warranty, and Aipas eBikes is not
responsible for the repair or replacement of damaged bikes or parts.
Aipas eBikes reserves the right to change its warranty at any time and without notice.
Any action, lawsuit, or other proceeding, under this warranty or otherwise related to the bike
must be commenced within ninety (90) days after expiration of the one-year warranty period.
Performance Disclaimer
The bikes listed range and top speed are estimates (not guarantees) of expected performance.
Performance will vary with rider weight, cargo weight, rider/cargo shape (both contribute to
drag), terrain, tire pressure, brake adjustment, throttle vs PAS usage, pedal power, battery charge
level, ambient temperature, and wind conditions. Under certain conditions, it is possible to get
ranges and top speeds that are different from the listed estimates.
disclaimer of consequential and incidental damages: the original registered purchaser of this
bike, subsequent owners, and all other intended and unintended users of this bike, shall not be
entitled to recover from Aipas ebikes any consequential or incidental damages. there is no
warranty of merchantability or fitness for a particular purpose. The warranty is non-transferable
and only applies to the original owner. This warranty gives you specific rights and purchasers
may also have other rights, which may vary from state to state. Damage caused by failing to
follow instructions in the manual, acts of God, accident, misuse, neglect, abuse, commercial use,
alterations, modification, improper assembly, installation of parts or accessories not originally
intended or compatible with the Aipas eBike as sold, operator error, water damage, extreme
riding, stunt riding, or improper follow-up maintenance is not covered under this warranty.
Warranty parts will only be shipped within the continental United States.
Parts covered by the warranty: frame, forks, stem, handlebars, headset, seat post, saddle, brakes
(excluding brake pads), lights, bottom bracket, crank set, pedals, rims, wheel hub, freewheel,
cassette, derailleur, shifter, motor, throttle, controller, wiring harness, display (excluding damage
due to water), kickstand, reflectors, and hardware. The battery warranty does not include
damage from power surges, use of 3rd party charger, improper maintenance or other such
misuse, normal wear, or water damage (including rust).
Accessories sold on Aipasbike.com are not covered under warranty.
Stolen bikes are not covered under warranty.
Necessary precautions must be taken to ensure the bike and battery are not exposed to severe
weather conditions. Exposure to very wet, hot, or cold conditions may void the warranty. Aipas
eBikes will replace any parts deemed to have been damaged during shipping. Shipping damage
must be reported to Aipas eBikes within 14 days of shipment arrival. This applies to all products,
including bikes and accessories.
You will NOT be refunded as compensation for your time or efforts in replacing damaged parts.
Replacement parts will not be sent until photographic evidence has been provided to Aipas
eBikes. Aipas eBikes may request additional documentation (such as video) to assist with
accurately diagnosing the problem and processing the warranty claim.
Most warranty parts are fulfilled 1-10 business days after the request is put into our system by a
customer service representative. Warranty parts are sent using USPS First Class, FedEx Express,
or FedEx Ground, depending on the size of the part. Warranty parts will not be expedited.
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