Aiphone IXW-MA - Page 11

11
Mobile App Integration (continued)
Before registering the IXG Mobile App to a Unit, it will need to be downloaded to the mobile device. Search for
"Aiphone IXG" in the Apple App Store™ for iOS
®
devices, or Google Play™ store for Android
®
devices. Once
installed, and the privacy policy is agreed to, it will ask to scan a QR code for registration.
Downloading the IXG Mobile App
Exporting the App Registration QR Code as a PDF
To register mobile devices to the IXG system, a QR Code is generated for each specic unit. Select
App Integration from the top menu and click Export QR Code for App Registration. Place a check mark next to
the desired units and click
Export QR Code for App Registration
. This will generate one or more PDFs that can
be scanned by mobile devices with IXG Mobile App installed. Each PDF can only be used once.
Syncing the IXGW-(T)GW with the IXG Cloud Server
Once the upload to the cloud server is complete, the status LED on the IXGW-(T)GW Gateway will change to a
solid green once it is synced with the IXG cloud server. If the status LED continues ashing orange for more than
ve minutes, it may require a manual reboot. Simply disconnect its PoE connection and reconnect it
after ve seconds.
If the sync fails, or the status LED never turns green, conrm
both the programming PC and the IXGW-(T)GW have an internet
connection. This may require adjusting the network rewall to allow
the IXGW-(T)GW access. Also, conrm that the Default Gateway and
DNS settings congured under Network Settings are set correctly.
Upload Settings to IXG Cloud Server
The system settings must be uploaded to the IXG Cloud Server. To do this, select App Integration from the top
menu and select Upload Settings to IXG Cloud Server. From there, follow the prompts.