16 | IXG Commercial Quick Start Programming Guide
Door Station Communication Start Tone
The Door Station can play a "Communication Start Tone" to let the visitor know the call is connected and it is time 
to speak. Enable this by navigating to Station Settings, Communication.
Disable Door Station Monitoring
To prevent any station in any Unit from monitoring an entrance station, Navigate to Station Settings, Monitoring.
Door Station Call Timeout and Ringback Tone
Adjust the amount of time an entrance or door station calls in for, as well as select the ringback tone (which 
includes audio guidance), by navigating to Call Settings, Call Origination. 
The call timeout duration is set to 60 sec by default, for both Entrance and private door stations. Adjust this by 
manually entering a time under Call Timeout (10-600sec).
Use the drop-down under Ringback Tone to select a pre-loaded or custom ringback tone, or audio guidance.
Door Station Recording
Door stations with a microSD slot and a third paty microSD card can record audio and video when a call is placed. 
Recording begins once communication is established with a station. Enable these functions by navigating to 
Function Settings, Recording.
Additional Settings
The following are simple feature or function settings that can be quickly adjusted, enabled, or disabled. Each 
of these settings are found under the Advanced View in Support Tool. Click View on the top menu and select 
Advanced to switch views.
Always click the 
Save
 button in the top left corner to save the setting changes in Support Tool, and 
Upload Settings to each station once all changes have been made (page 10). The stations will not reect the 
setting changes until this is done.
Adjusting Audio Volumes
Some stations can adjust their inbound and outbound audio volumes. Adjust these by navigating to 
Station Settings, Volume.
Door Station Release Timer
The time the door release relay output is triggered can be adjusted for the entrance station and door stations on 
the system. Adjust these times by navigating to Option Input / Relay Output Settings, Relay Output. 
By default, the output timers are set to 400msec. Use the drop-down under Output Time Range to select a time 
range of either 200-2000msec or 3-600sec. Then, manually enter the amount of time the relay should trigger.
Adjusting Ring Tones
IX-MV7 master stations can set custom ringtones for incoming calls from dierent door and entrance stations. 
Navigate to Call Settings, Incoming Calls. Scroll right to nd where the master station's row intersects the column 
for the desired station and set a new call pattern. These can be individually set for calls made by a call button or 
an option input, and for dierent call priority levels.