Alarm.Com MyQ - User Manual

Copyright © 2014 Alarm.com | www.alarm.com | v2.0
LiftMaster MyQ® | Installation Guide
MyQ® Garage Universal Retrofit
INSTALLATION GUIDE
1 – Getting Started
Things You’ll Need
1)
Ladder
2)
IMPORTANT: Sufficient Wi-Fi signal in the garage
-See troubleshooting section for weak signal strength remedies
3)
Wi-Fi network name and password
4)
MyQ® Garage Universal Garage Door Controller
-Wifi Hub (Gateway- Supports up to 16 MyQ® devices)
-Door Sensor (Each Hub will support 2 door sensors)
5)
Compatible garage door opener (See Appendix)
6)
Dealer Site or Customer Site access through a laptop, tablet, or mobile
device
In the MyQ® Garage Box You’ll Find
Reference: Together in Garage

Alarm.Com MyQ Specifications

General

Connectivity	Wi-Fi
Brand	Alarm.com
Model	MyQ
Category	Garage Door Opener
Remote Control	Yes
Notifications	Yes
Integration	Alarm.com
Voice Control	Yes (with compatible devices)

Summary

Hardware Installation

Door Sensor Mounting

Instructions for securely mounting the door sensor on the garage door panel.

Wi-Fi Hub Mounting

Wi-Fi Hub Setup

Internet Connection Method

WPS Connection Method

Interpreting Wi-Fi Hub LEDs

Alarm.com Integration

Mobile Tech App Registration

Equipment Verification and Testing

Confirming Device Listing

Testing Garage Door Control

Troubleshooting Guide

Door Sensor Programming Issues

Solutions for when the door sensor fails to program with the Wi-Fi Hub.

Wi-Fi Hub Internet Connectivity

Addresses issues where the Wi-Fi Hub cannot establish an internet connection.

Wi-Fi Hub Registration Errors

Resolves issues related to Wi-Fi Hub registration on Alarm.com.

Garage Door Opener Control

Manual Hub Programming

Device Compatibility

Compatible Openers & Frequencies

Lists compatible garage door openers and their required radio frequencies.

Brand Compatibility Details

Details compatibility based on specific brands and program button colors.