Product support
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Product support44
If you require any technical guidance or find that your TV is not operating as intended, a simple solution can often be found in the Troubleshooting section of these instructions,
General I would like to have
louder sound by
connecting additional
speakers.
1) Use the 3.5mm headphone output and a 3.5mm to phono cable (available
separately) to connect to an amplifi er/surround sound system. Please note
this will deactivate the TV’s built in speakers.
2) Connect a COAX cable from the TV’s COAX output to your amplifi er/
surround systems COAX input.
General Why are some
options in the menu
unavailable and greyed
out.
Some options are only available in certain sources, i.e. HDMI. They are
unavailable in the other sources where they have no a ect.
General Can I stop my TV
automatically turning
o after 4hrs?
Yes, in the ‘Time’ menu settings, scroll down to Auto standby and select OFF.
TV I have tuned in Digital
TV but I am not
receiving any or all of
the channels and/or
the channels I receive
are breaking up.
1) Check you are in an area that can receive Freeview/Saorview, visit www.
freeview.co.uk or www.saorview.ie
2) Check you are using an aerial that is able to receive a good digital signal.
In most cases, you will need an outdoor digital hi-gain/wideband aerial.
In areas that have excellent digital coverage, you may be able to use a loft
type aerial but it is highly likely that you will also need to connect a booster
between the back of the TV and the TV aerial wall socket. Unfortunately,
to receive a good enough digital signal, it is not possible to use a portable/
indoor type aerial.
TV I have re-tuned my
television but when
I switch it o it is not
storing the channels.
If the TV does not save the channels when you power it o , it’s likely the
channel database has become corrupt.
1) Turn o the TV.
2) Remove the RF/Aerial cable from the rear of the TV and then turn the TV
back on again.
3) Using the remote control, press Menu followed by 8-8-8-8 to enter the
initial setup/fi rst time installation menu.
4) Press OK (let the TV run the full tuning process).
5) Once completed, turn o the TV, reconnect the RF/Aerial cable then turn
the TV back on again.
6) Repeat steps 3 & 4.
VCR/DVD
Recorder
I have connected the
TV to my VCR or DVD
Recorder via SCART but
it is not recording.
In addition to connecting via SCART, you should connect the aerial cable
from the wall socket to your VCR/DVD Recorder and another aerial cable
from the VCR/DVD Recorder to the TV.
Game
Consoles
I have connected my
Playstation/Xbox to
the TV via HDMI, but I
am not receiving any
pictures or sound on
my Television.
1) Ensure the TVs’ source is set to HDMI.
2) Check your settings on your Playstation/Xbox are as per the Playstation/
Xbox instruction manual.
Frequently asked questions
User Guide - ALB-MAN-0005 - Alba - 22-24-207 models.indd 44User Guide - ALB-MAN-0005 - Alba - 22-24-207 models.indd 44 06/01/2016 11:28:5806/01/2016 11:28:58
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