Alba 411013 - Troubleshooting Common Issues

Product support
Help is always at hand
Product support
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If you require any technical guidance or find that your product is not operating as intended, a simple solution can often be found in the
Troubleshooting
Troubleshooting
No sound / power:
• Adjust the volume
• Check that the mains power wall socket is switched on and the power switch on the
back of the radio is On. Press and release the Power button on the top of the radio.
• If you have batteries fitted, they may be exhausted and need to be replaced. Please
use only good quality AA size batteries.
• You may have headphones connected. Either use the headphones to listen to your
radio or unplug the headphones.
Radio reception is poor:
• Fully extend the telescopic aerial to get the best reception and sound quality.
• Retune for radio stations, see pages 20 and 24.
• Try moving your radio to another location to see if reception improves.
• Check that you do not have other electrical equipment too close to your Radio,
causing interference.
• Visit www.digitalradionow.com for information about DAB reception in your area.
The function buttons do not respond:
• Check that the mains power wall socket is switched on and the power switch on the
back of the radio is On. Press and release the Power button on the top of the radio.
• If you are using batteries, they may be exhausted and need to be replaced.
• Unplug the mains power and remove the batteries. Leave the radio for 3 minutes and
then reconnect the power.
• Try a reset to factory defaults. See page 34.
Note: All of your settings, including the radio station list and any presets will be deleted
when you reset the Radio.